Sidra Pristine Hotel & Portico Halls - Hotel in Ernakulam - Ernakulam, India

My recent stay was nothing short of amazing! One of the standout features was the rooftop pool - it's an absolute gem. With breathtaking views and a serene ambiance, it provided the perfect place to relax and soak up the sun. The rooms were equally impressive, neat and clean, ensuring a comfortable and enjoyable stay throughout. But what truly made this stay exceptional was the staff. They were not only friendly but also exceptionally cooperative, always ready to assist with a smile. Their dedication to making my stay enjoyable did not go unnoticed. Overall, it was a memorable experience, and I highly recommend this place to anyone looking for a fantastic getaway with the added bonus of a stunning rooftop pool. I'm looking forward to returning in the future!

I booked a standard room for 3 adults the room was quite nice , but the washroom and the ventilator system they had oh my god smell was coming back to back. The Ac system was really bad , the best thing we can say is the food, there were no buckets and cups in the bathroom. we had to call and inform them regarding this. It was a bad experience . These guys have to improve there service as we are paying money and they are not even providing us with good service management

Been a repeat customer here and I love everything about this place. The room was pleasant, cozy and meticulously maintained. The comfortable bed and thoughtful amenities provided a level of comfort that added to the enjoyable stay. The staff here deserves all the praise and a 5-star review as they were at all times available, attentive and genuinely caring. From the front desk to the housekeeping team, everyone made sure everything was well taken care of throughout my stay. Their warm hospitality added an extra touch of sincerity to the experience. And yes, I sure will be coming back!!

I recently had the pleasure of staying at Sidra Prestige Hotel, and I must say it was a delightful experience from start to finish. The hospitality and service were top-notch. The staff was welcoming, attentive, and went above and beyond to ensure my comfort throughout my stay. The room was spacious, clean, and well-maintained, providing a cozy atmosphere for a good night's rest. The amenities provided were thoughtful and added to the overall comfort of the stay.

Perhaps the only advantage to staying at this hotel is its location, its close to MG Road and other more popular areas for tourists. Its sad that, that is the only possible compliment I can give to the hotel. My family stayed there for almost a week and as the days passed we felt less impressed with the slow service. The entire week we stayed at the hotel our rooms were only cleaned twice, and this was after continuously asking the reception multiple times for house cleaning. It does seem that the poor service is partly due to communication difficulties between us and the staff but there are some instances where I cannot excuse poor service. Its a beautiful hotel and the interior would be far more appealing had it been more well maintained. As for the dining, while the food was alright, it is a little overpriced compared to other hotels and has less variety and options. My biggest complain has to be the amount of insects we find in our rooms. We did travel to Kochin when it was quite rainy which does explain the large amount of spiders, cockroaches and lizards we find in random areas of the room, but we were hoping that the hotel would be more mindful of such creatures. Overall it was an okay stay. I hope that the hotel continues to give more attention to cleanliness and tidiness in the future.

I opted for Sidra pristine for 2 nights and it was an okay stay. Location is around market but rooms had a lot of flaws that we had to repeatedly ask staff to fix. Staff was very polite and co-operative although first impressions of our family room were not that great. I encourage hotel to work on that area and keep doing great work on collecting feedback.

I had a fantastic staycation at Sidra Pristine with my friends! The proximity to both the North Railway Station and Town Metro Station made it incredibly convenient for exploring the area, and the hotel's amenities and service were nice. Highly recommended for a comfortable and well-located getaway!

Apart from the construction noise nearby stay was ok. Having a balcony was of no use . The small Swimming pool was worth as it was free most of the time. Worthy stay as railway and metro is walking distance..