Shubham Hotel - Hotel in Shillong - East Khasi Hills, India

Hotel management team are so rude and don't want to answer any question. We suffer a lot . Me and my friends stayed 2 nights in that hotel 1st night was okay but in 2nd night there was only 2 room booked so they cut the electricity for whole night my whole team can't sleep for a single hour due to mosquito and suffocation of the room ..we called the service boy several times but didn't respond... Rooms are so dirty they don't even clean and change the bedsheet and comforter after being used by the people. All your clothes will smell if you stay for a single night. Don't book this hotel . Horrible experience

Overall the services of the hotel was good. The rooms were good also but the decoration, not too much satisfying. The behaviour of staffs were generous.

This is the most pathetic hotel I ever stayed in.. Price is high but rooms are too conjusted.. Double room is not even suitable for a single person .. Rooms are too much dirty.. They don't clean the rooms at all.. But manager behaviour is good.. But I recommend to don't book this hotel.. If 0 star can be given I would give that.

Nice rooms at affordable price. Good lights in the room too. Bathrooms are clean . Provides 2 blankets in a bed which are also clean and properly washed. Also provides free Wi-Fi. The Manager was very friendly and helpful too and he also helped us in booking a car for our travel overall a good place to stay

Had a very bad experience at the hotel while checking in. Instead of one deluxe room and one executive room, they offered 2 executive rooms. The room was in very poor condition. The bathroom is not cleaned and the pot is yellow. you can see all the pictures attached of the room. There are black spots on the walls of whole room and even spider web in the room. Room stinks with cigarette smell. There is moss everywhere because of leakage. Even the blanket is torn. it's freezing cold here and there are no other options. When complained for not giving the deluxe room, they told that the room they allotted is the deluxe room and they don't have any empty rooms which they can offer in exchange. Not advisable for family as the rooms are not cleaned and totally unhygienic. People can get sick in this environment.

Dear Team, Thank you very much for causing feedback of customer, Actually it was my worst experience in life. Hotel was very dirty and the worker were also not well behaved ,when we reached the hotel and see the room, I literally got shocked...dirty room, dirty bed sheets, smelling badly so I requested the manager to arrange another neat and clean room and I found that most of the rooms were empty so he provided another room and we pay again for the same where as I had a booking already. in fact I was not aware of the terms of standard room . I thought that standard room was the best of all.

The washroom are untidy and too small ,dirty rooms not cleaned regularly, very poor room service. Not at all good place to stay and rates are to expensive in reference to the room they provide.

Awesome place to stay. Friendly and co-operative staff. Tasty and quality food. Thanks so much to Team Shubham hotel!!