ShivShree - General hospital in Thane - Thane, India

Worst ever reception staff i have ever seen. 1) First they never pick up the calls. 2) After trying 15-20 times, if they pick up than keep you on hold and start chit chat among them-self. i can hear that on phone. 3) Urgency and importance of patient is zero value for them. 4) This has been the same from last 10 years. Pramila hospital management should take necessary steps and terminate those reception staff ASAP. Only positive point is that, hospital owns some good doctors like "Dr. Mahesh Lombar".

Give your Dr's some training about how to behave with the relatives of patient. Your treatment is not free of cost, have some monthly workshop regarding personal development skill for Dr and Hospital staff. Writing this review with positive hope.. It will be good for your firm's reputation.

Reception staff and other staff are not co-operative and also no manners how to talk with patients and other people. Doctors are too good..... .specially Dr. Lombar and Dr. Bhanjan. Agin the problem is Receptionist.. . . Even after taking prior appointment they are asking patients to wait behind running patients.. . Pathetic service by Receptionist. . Doctors should take it seriously.

They are good at handling monotonous and regular cases. But not up for special treatments. Cleanliness is Not upto the mark. Staff is not happy and frustrated, so they don't treat others happily. Better keep it as a last option to be in.

There's a doctor named Dr. Dinesh Mali who charges way heavy charges. Only for 3 stitches he charged us Rs7000!! My Mom was not even admitted for an hour! The syringe, cotton pads, antiseptic, ointment was bought by me!! When asked, they said this is the procedure charge which we've charged! They had no explaination than this! I personally suggest, even if you go to Pramila Hoapital, avoid this Dr. Dinesh Mali!! I've heard that he charges heavy from many people

Worst reception staff I have ever seen... After talking calls.. they are chit-chatting with each other.. and without saying anything cut my call for 2 times... Reception staff don't have manners how to talk with patients.. I was calling from last 20 minutes noboday entertain my call.. after that one lady pick.. I said her I want to take an appointment.. she said nothing and hold my call for 5 minutes and then cut my call.. now I am calling from half an hour they are picking my calls and without speaking any single word putting my call on hold... Doctors are good but reception staff is worst.. don't deserve a single star also.. my request is train your staff basic telecalling skills.

they are charging like 5 star hotel, n services giving like local road dhaba....... whrost ever....... don't even think that they will recover patient..... money matters no garranty of impromemt.... Its better to sleep patient at home.....

Good, very friendly and helpful staff. Well equipped, newly renovated rooms are no less than 3* hotel rooms. Neat and Clean.