Shamiana Grill, Bombay Complex, Kondotty Bypass Rd, Kondotty, Kerala 673638
Geo Location
Lat long (11.1450637,75.9652334)
Shamiana Grill - Featured Reviews (867)
Yesterday me and my close friend went to this hotel and ordered an alfahm piece and tandoori bread, they brought undercooked alfahm for him and when he told the manager that it's undercooked the serving staff tried to insult him in front of all other customers by telling that "he is telling lie and this is his usual thing to do like to make false accusations on this hotel,also he was here last week telling the same thing"
But my friend told them that there is cctv surveillance there the look into it and tell where was he last week.
After some minutes they came and apologised to my friend.
They don't even deserve this one star for their food and customer service.
Not gonna suggest or recommend any one to this non-customer friendly place.
Biriyani is superb.. We are really satisfied with the food and service. The chicken and rice is in the same quantity
Good place,good food and good attitude salesman. Really happy for with shamiyana
Very disappointed
Food served was not cooked well. After informing the waiter his behavior was very rude.very uncultured people.
He tried to put the blame on us that we said the alligation purposefully for not to paying the bill.
Its better to boycott these hotels.
Are you a brost lover,no second thoughts go for shamiana grill.you will get the best brost in kondotty.they have wide seating and separate family rooms available.neat and clean.
My friend had the worst experience yesterday. He complained about the chicken as it was not cleaned and cooked properly, the supplier tried to make my friend look like a fraud who always does things like this and tried to defame him. Worst service ever.
Just visited for breakfast . Poratta wasn't ready. It's fine we managed with Chappathi and Baji with Tea. It was superb ..
My friend had worst experience last day, When ordered Al Faham they served it without cooking sufficiently, and when asked about it they defamed him infront of other customers, worst customer service ever