Seven Lake View Hotel - Hotel in Secunderabad, Hyderabad - Hyderabad, India

I have been generous by giving 2 stars. The place lacks hygiene in rooms. The bedsheets were stained and looked as if they were already used. The washroom was all stained and we had to get our room changed, though the other room provided did not meet our expectations and was equally bad, the free breakfast was average with horrible service by a few of their staff. You have to eat and drink what is in the buffet, you cannot ask for anything different like tea. It was a real disappointment with the price we paid to stay.

As the name says that it's a lake view but there is no view from windows. Service of the staff is marvellous. I ordered food from swiggy the guy delivered it to the reception. The reception guy said that he will send it to me in my room. The housekeeping guy delivered it to the wrong room and then he came to check if I ate the food and I am lying to them. Then again when I called the reception after 10 minutes I got to know my order was delivered to another room and they have already eaten the food. By the time I got my food delivered again it was 12.30 am thank you for such great experience.

I forgot to took photos but the room No.117 where I stayed was a mesh. There was a big flaked off patch on wall below TV. Toilet was worst with stains everywhere. Moreover the supervisor was rude. On the 3rd day of our stay, he did not give prior intimation that hotel was booked for that day already a week before. We were in nearby hospital for my sister's treatment, and decided to continue the stay for the third day. But they suddenly (10 min before 11 am) called and demanded to vacate in rude way without respect and did not spell a word of regret that we had to vacate suddenly. He behaved and spoke like a government employee. I won't ever stay in your hotels in future. I think you people are not properly training them how to speak with customers. I don't recommend this property to anyone.

Rooms were clean. Amenities in room were satisfactory. Only issue we faced was - loud disturbing noise due to lift maintenance work. Location is excellent and food was amazing.

I've booked this hotel for two days and stayed for only one day that too I've paid for that one day in advance, there was always a mixed opinion on hotels we stay, but here no such response just anonymous. And it's pathetic 1. I was offered a room in the second floor and told to take steps, when I asked about the lift, he said it won't be operating for one month, he also told me to talk to Treebo management fire the inconvenience as he won't take any responsibility. (Owners are at danger with such arrogant employees specially Naveen) 2. After entering the room, room size is decent with Tank bund view and the floor and bed was cleaned properly but the walls, window glass, mirrors and nothing else were maintained properly, dust every where, wash room was big with a tub also but when we pressed the flush of the commode it didn't turned off at all, they tried to rectify but changed my room. 3. Now I was offered Suite room they say, room was decent with sperate living room with TV, and tank bund view from bed room, here the room was clean, when entered the wash room and tried to use the dental kit, then came the real residents of that room a dozens of cockroach came from that kit and Soya's all over the wash room, the wash room is full of cockroaches, no post control at all. 4. There is a restaurant at the hotel but you won't be given a menu in the room when order something they'll stand right in front of you until you pay them for what you're served, they won't allow you to pay you at the time if check out, but to pay on spot as they say restaurant is maintained by some others than the hoteliers. 5. Complementary breakfast is something you'll lose the last respect on this hotel, you won't get many options in breakfast but very limited, idly that too small idlies, fried idly preferably made by the left over idlies, vada and a paratha. That's all you call complementary breakfast, when asked for dosa he said chargeable. Their attitude at breakfast is like looking at the guests like refugees from cyclone camps to whom they are feeding for free. Best part is that, they are having good support team for them, prompt service when we ask anything.

Food was gud but service was not that great they should improve service in banquet hall and vault parking drivers are gone for lunch we have take our car from long distance and they parked in the middle of the road without checking all the windows and doors are locked or not very bad abt experience with their vault parking.....

Very pathetic management team, no courtesy in staff. Rooms had no pillows they gave us blankets to use as pillows, One manager Mr naveen had no manners to talk to ladies and started pestering us to vacate the hotel before the check out time. There is no car parking. Your vehicle is literally on the road at your own risk. Not recommended for a peaceful stay. Too much harassment

Wonderful! Luxurious hotel In the city! Respected good staff persons! Reasonable price ! Delicious food! Big rooms! Neat & clean!