Sephora - Cosmetics store in Hyderabad - Medchal Malkajgiri, India

We purchased two perfumes here, the experience was good. They have great brands like Dior, Yves Saint Laurent, Boss, Givenchy etc. But Jimmy Choo and Chanel are not available. Few perfumes like Prada do not have testers. We went on a weekday. So the customers were less. The support staff was very good, they were polite and assisted us patiently. Kudos to them! They have good knowledge on each fragrance. Their efforts are really appreciated.

I wish there was zero to mark as well, the staff is rude and has no proper knowledge on stock availability, if theres no stock better remove from the tester table too. Please educate the staff to have updated stock knowledge on all the products. Sad to see such a brand having pure staff

Its too annoying that a bunch of sales guy stand at the entrance and all of try to talk to you . You should let customer in and then let them come to you or suggest them after they enter atleast. Too bad experience with lot of crowded sales guys and girls at the entrance

Worst experience....the lady staff from Nars,was so rude nd arrogant.They treated us as if we wouldn't purchase anything. The body language was not at all approachable...very pathetic service..27/10/2023. If that's the case that we r not allowed to explore,put up a signboard..

Idk whats d problem wid staff of sephora....neither they have knowledge nor they are interested ....and are always in a irritated mood ...sephora should really need to focus on their staff training and education ...else things would automatically get fixed

I went to store for buying foundation, actually I don't know my shade so I asked the staff to giv correct foundation shade in bobby brown I didn't remember her name but she given correct shade foundation, compact really I'm happy she assisted me very well friendly & she suggested some other cosmetics also & another staff Vishnavi also good service she suggested Lancome toner & sirum also & given some complementary products also actually when we try samples if they suit our skin so that will buy again , this is an good idea without wasting money on full size product

Yesterday i visited the store and tried sephora lipstain,one of the girl came to me and suggested lancome lipstipk. though I went there to try lipstain,I got conviced and took lancome worth 2900. after going home,i realised that the lipstick she gave me was not sealed and used one. Please be aware and check before getting billed. I ignored that and repenting now.

The staffs are really helpful and they made to choose a exact shade according to my skin tone