Saw Aiom - Hotel in Shillong - East Khasi Hills, India

Absolutely beautiful location and comfortable stay. Note :Staff is very unhelpful. Water served in the room is charged. No facilities of water filter inside rooms. Staff is not available after 7PM.. So in case you need any assistance, eg; extra plate , glass or even a bottle of water , NO ONE is on site to help you out with this. High room rents charge per day even after that the water served is being charged for. Staff behaviour specifically someone who calls himself the caretaker , is extremely rude. Also the property lacks a name board hence if you are ordering food via any delivery app, good luck explaining the place to the delivery boys.

Nice place for families. Difficult for people who can't use stairs.....

Lovely homely place. Each room opens to the outside so it's not like the dingy long corridors of a hotel one comes out to. Separate dining room. Clean spacious rooms and friendly staff. Parking is also available on the property.

Ideal for a quiet stay in the midst of nature for family. Hospitality is good. Rooms are clean and decent.

The rooms are pretty spacious however the bed was a bit uncomfortable. Overall it's a beautiful property with very good connectivity.

Beautiful location, the rooms are well made and spacious with all the amenities. The bed was a bit hard so the sleep quality was a bit average. They don't have their own kitchen most of the food for lunch and dinner are outsourced to a nearby local restaurant. The breakfast is average. Because of the lack of a full kitchen the breakfast could get repetitive. And lacks in the spread and variety. Travel from Saw Aiom could be a challenge one should provision for a vehicle. There are no intercom at the rooms so one will have to dial the caretaker on his mobile. I feel the service could have been better too. I feel it's an opportunity missed.

Very beautiful, cosy, affordable with all the facilities available. Rooms are super clean and cute, including the bathrooms. I loved staying here and would visit again for sure. Recommended.

It was a great experience. Everyone there was so cooperative. Even gave us free breakfast. At first i couldn't find the exact location of the hotel and the manager came to pick us on the main road leaving his counter. Best and cheap in short.