Sankara Nethralaya New Town - Eye care center in Kolkata, Chakpachuria - 24 Paraganas North, India

Good but sometimes it's very bad experience.. Suggest to improve more.. Rest room & washroom not available in there.. All over good..

1. The customer care executive (lady) is so arrogant as if she is doing a favor to us by accepting the call. 2. They are not reachable over phone and no one even picks up the call. 3. Seems like the patient's time is invaluable for this hospital. 4. They should immediately change their staff or should make them understand how to talk with the patients politely. 5. Seems like they don't understand the word POLITE.

Rajarhat Newtown Shankar netralaya staff behaviour is very poor. their attitude feels like government officer. Waiting room are clean but chairs look like abandoned. Really disappointed for Dr's secretary staff behaviour. House keeping staff also shouted with my patient.

A well maintained eye hospital with affordable consultation fees. They keep a good check on cleanliness. My 2yr old son took off his shoes and held it in his hands, the lady guard came and asked us to get his hands washed. Talking about doctors, then a thorough check is done by the team of doctors. One need to take appointment before consultation, the person at receptionist gives the appointment usually of next day and also gives time slot for convenience.

My experience was too bad. The staff members here are very arrogant, don't know how to behave. Their unnecessary attitude make you feel that you are beggars and asking for money instead. They all treat the patients like hell. No decency at all. Worst experience.

Eye specialist doctor's are there. But it's close to costly. You have to take appointment there. Online appointment are also available. Place is hygienic

Overall experience is not good except Doctors 1. They were not picking phone if u call for appointment. 2. For a tratment they require full day. It's not possible for a employee 3. Management SOP is not good for OT process and payment process

Don't go over here. Here too much politics and supportisim going on. If anyone will go plz chk the serial number bcoz for my mom case I have visited in the morning with 2nd number patient but while allowing to doctors chamber they are making delay. That time I asked to that receptionist who has working on the same but they are telling yor number will come but when I asked to show in the system that time already 15 patients gone. Then while I am asking to that lady, she was arguing with me. Thn I had complain abt same with senior lady officer, she is also supporting to that receptionist. So Better to go with any other Eye hospital bcoz u can save yor time and for senior citizen u will not worry.