Samsung SmartCafe (Rama Agencies) - Cell phone store in Roorkee - Haridwar, India

Staff is not good bad behavior not responding properly but when we going to purchase staff is talk properly but after we complaint he don't do any response my suggestion is that no one can purchase phone to this store....

Love the experience of the store all demos available for display and latest models also available for purchase.

Great experience at store would like to visit again.

Awesome experience bought s23 ultra from the store at great discount.

Awesome store in Roorkee with all products available at store itself.

Owner behavior too rude... Very poor customer service.

There is no provision for 0 stars or no stars at all otherwise I would have given it. There are lots of things which I wanted to mention: 1. Very rude behaviour of the person handling this store. 2. Cheaters. I can site one example, I bought Samsung S23 ultra and he deliberately activated my phone citing he has to do some formalities in the system. He did not inform me that he is registering my phone so I cannot return it within the stipulated time and he gets the device registered so he meets his targets. 3. Did not accept his mistake and when I asked him why did he do it, he gave me the reply that anyways you were going to have it activated and whatever reasoning you are giving me is pretty silly. He has no right to talk to a customer In this manner and use words like silly etc. 4. I then told him to return my phone and he said there is no way he can do that as its already registered. All in all, please dnt go to this shop for buying any samsung gadget as at first they will be very sweet and later behave rudely if you go with any concern.

All the products available at the store at best prices