Samsonite - American Tourister Exclusive Showroom - Luggage store in Thrissur - Thrissur, India

The service executive named Deva prayag was very helpfull and was very patient to claim my warranty of my American tourister. He serviced my bag witin 5 mins and pre orderd the missing items before i arrived at the place. I higly recommend every customers reading this review to approach him. He will help and provide everything from his side to the extend he can. Thank you Deva.

I recently had an issue with the wheel on my American Tourister bag, and I reached out to their customer service for assistance. I was fortunate enough to be assisted by Deva, who provided exceptional support in sorting out the problem. Deva's expertise and professionalism were truly commendable. Not only did he address my concerns promptly, but he also went the extra mile to ensure a seamless resolution. Thank you, Deva, and the American Tourister team, for your outstanding service!

The way each staff handles the customers is highly appreciable. Each time when i visit there I usually buy anything from there, its just because how they make me comfortable. Today too i visited there for a warranty claim and i was surprised by the speed of the service provided by them. Highly recommended for those who are looking for durable products and efficient services.

Great customer service. I went there to get my new bag replaced due to a manufacture defect. The staff advised me the correct process and I got the item replaced in a day. I really recommend this store anyone who is looking for this great brand and also for a great customer experience.

Great service, great product. Bought my American tourister cabin luggage from there. I Absolutely recommend

Excellent, if there is a more superlative word in dictionary to describe the customer experience I had from the Samsonite store I would definitely go with that . I was in great trouble when I forgot the number lock of my trolley bag From Google I got the number of the store and called the store ,there start the story of a Great customer experience. Mr Rafeek the store manager u really needs a kudos for the great support .The way u calmed me over the phone and the support u extended for opening the bag . Highly recommended .. 5 star

I went there to get my trolly bag to be repaired. The storeroom manager advised me the correct way to go through. Great person, very helpful and excellent service. And superb collection too.

Exceptional experience at the store! Rafeeq provided excellent service, making my visit truly worthy. Overall, a highly positive experience