Salem RR Biriyani Restaurant - Biryani restaurant in Chennai - Chennai, India

I ordered a chicken biryani.Biryani was burnt and the chicken they was not fresh.After I took a bite something was not right, Either the chicken they use is frozen or the meat is not good.The rice was not fully cooked it was dry and hard to swallow.

I recently had the unfortunate experience of visiting Salem RR Briyani at Vijaya Nagar in Velachery, and I must say that it was an absolute nightmare. The level of service I received was nothing short of appalling, and I feel compelled to share my terrible experience. I arrived at the restaurant on a Sunday around 2pm, expecting to enjoy a decent meal. However, from the moment I stepped foot inside, it was clear that something was terribly wrong. The first red flag was the complete lack of attention from the staff. I stood there waiting for someone to take my order, but no one approached me for a staggering 15 minutes. It was as if I was invisible to them. Finally, a waiter reluctantly made his way over to me and informed me that the dining time was over for the day. I was taken aback and couldn't comprehend what I had just heard. I asked him why they would refuse to serve me when I had arrived well within their operating hours. To my disbelief, he explained that the reason behind this was their overwhelming number of online delivery orders. According to the waiter, the restaurant was prioritizing their online delivery orders, leaving little to no attention for customers who actually took the effort to dine in. He even mentioned that there were numerous customers and delivery partners who were engaged in heated arguments with the staff, all desperately trying to get their orders fulfilled. The chaos and commotion were simply unbearable. As I looked around, I could see disgruntled customers shouting at the staff, demanding their orders to be made. The entire place was overcrowded, with people anxiously waiting to receive their parcels. The situation was so chaotic that there was no space to even move or exit the restaurant. It was an absolute mess and left me deeply disappointed. This experience at Salem RR Briyani has left a bitter taste in my mouth, both literally and figuratively. The complete disregard for customers who chose to dine in, the lack of attention and service, and the overwhelming focus on online delivery orders all contributed to one of the worst dining experiences I have ever had. I would strongly advise against visiting this establishment if you value good service and a pleasant dining experience.

The quality of biriyani has come down. No smell and only full of spicy. It gives a feeling that you are eating a spicy rice. It is honest Review. I informed the waiter about the spicy but there was no much response. Don't waste your money. Request management to look into this else you will loose your customers

Very worst biryani chicken quality very worst smelled don't waste ur money guys

A different type of Biryani, taste good but quantity has to be improved for money charged. Service is good but need to speed up, wait time for take away as to be reduced. Mutton Biryani is unique with a boiled egg and raita. Chicken 65 was prepared fresh and good spice gives a nice taste. Would recommend for food lovers.

The Biryani here offers a distinctive and delightful flavor profile, though I would suggest enhancing the portion size to match the value for the price. While the service is commendable, there is room for improvement in terms of efficiency, especially when it comes to reducing the waiting time for takeaways. Notably, their Mutton Biryani stands out with the addition of a perfectly boiled egg and a side of refreshing raita. The Chicken 65 is a standout as well, with its freshly prepared nature and well-balanced spices that contribute to a truly satisfying taste. For those who have a passion for exceptional food, this establishment comes highly recommended.

When we are ready to spend our hardly earned money on a biriyani, we expect the experience to be satisfying but what happened at the Salem RR Biriyani, Velachery branch was quite the opposite . We arrived at the shop by 2 pm on 20th October after college which is usually the lunch time hoping to eat a satisfying biriyani, but the bitter experience started from the very beginning. The waiter paid little to no attention to us at first literally passing by us without even getting our order. Next we were told that there was no chicken biriyani even though it was just 2 pm. So we were forced to buy the "overpriced" mutton biriyani. We were able to identify that it was a mutton biriyani thanks to the three tiny pieces at the top and the serving quantity was pathetic for a 330 rs biriyani. We thought that the ac was operating and didn't know that it was just for show. The lights were flickering too. Overall the worst experience and won't recommend visiting it.

Lousy ambience. Waiters doesn't seem to have given proper training. No manners at all. After serving the food (rather dumping) on the table, the waiter suddenly took out one broken piece of the eggshell with his bare hands from my wife's biriyani So sickening to have had such an experience If Salem RR proprietor continues giving franchisees like this, the reputation of his chain of restaurants will definitely loose it's charm and goodwill I'll never recommend this restaurant situated in Velachery to anyone. Definitely NOT