SAJ Earth Resort & Convention Center - Hotel in Kochi, Nedumbassery - Ernakulam, India

This hotel advertises itself as a luxury, 5-star hotel. It definitely is not. The room smelled of cigarette smoke and had a dirty floor - my feet got grimy from walking around. The hotel bar played loud music near my room all evening - not a good thing for any hotel, especially one where guests want to rest before or after a flight. They overcharge for transport to the airport. The gym was closed, and the pool looked not very well-maintained. The staff member at reception was unfriendly and unwellcoming.

Rooms connected to the pool. Very close to Cochin airport. The facility management team doesn't listen to the guest desk. They took 3hrs to fix a small lock. It was finally done after the intervention of their GM.

SAJ resort a 5 star hotel near cochin airport and a huge area in resort and they well maintained hotel and good service and nice coustmer service and taxi will get from here they collabrate. And a room rent starts different price and a huge swming pool and a drinks area and at night they provide a music night for there coustmers and they provide a battery 3 seater vehicle for room service its also nice and a huge reception area and dining space good for out side travellers for the kochi travel packges nice night ambiance and nice dealing with coustmers and they provide a small events like reception and marriage functions. And a 50 car will parks in the parking area

Excellent hotel near airport (5 min by car). All staffs are very cooperative, they will help us a lot. Food was delicious, swimming pool was marvelous, there is a pool side bar available in here,beautiful garden, gym room and game room where you can find a snooker table. Loved this place

Extremely bad experience! Even though the pool timing is 7 to 7,people were drunk and were still using the pool till night 9.They were screaming and intruding into our privacy.The phones from room to connect to the reception was out of service,back to back power cuts,no proper power backup. Inroom service was very much lagging,the food we ordered took half to one hour to get served to the room.Even though we informed the manager about our bad experience ,we felt he dint consider our issues.wont recommend this resort to anyone!

Loved the place. Swimming pool is dirty.Sliders and others insects are their but regular cleaning of pool is done by them.The room is very very clean.The food is good but their service is very very slow. The location is good if you have a flight to catch in 2 to 3 days otherwise located far-away from the city. The bathroom iss very nice. The staff are very nice. We got locked out of the room twice and they helped us without any complain. The manager is very nice. The hospitality is very good. The environment is congenial. Lovely place.overall I would love to come again. The st

Pros 1) The resort is excellent for family. 2) Silent place. 3) close to Airport. 4) A very large swimming pool. Cons 1) Food after ordering takes almost an hour to deliver taste is blant. 2) check in time is @ 3 p.m however check out time is 11

Very bad experience. Every food is super expensive and not good and tasty at all. Mini bar is super expensive and they still add gst and tax on their overpriced menu. 9 small prawns cost you 500 plus gst plus tax. It tasted like rubber. Soft drink cost you 90 rs plus gst plus tax. It says 90 rs in menu. But you will be charged extra on top of the price mentioned Coffee table is located in Bathroom. When ever you take a bath in hot shower, all moisture will stick on the coffee table items and you never like it. It's my first and last in this place. 6500 plus for room and 2000 for room service. You can easily find better service and better plavr and better food in other places for less than 3000... Pool is dirty and not maintained well. I don't recommend this place to anyone. Please don't go to this hotel.