Royal Enfield Service Center - Durga Motors - Two Wheeler Repair Shop in Jalpaiguri, Birpara Tea Garden - Alipurduar, India

Extremely poor service. It was my 3rd free service. A month back I had got my brake shoe pad changed but they insisted n changed it again. Now I have been visiting them for 3 consecutive weeks coz the brake pad they changed is making queaking sound. I had to book a separate appointment to get the bike washed which was supposed to be done on the first visit itself. For washing they just sprayed water using water gun and boom your washing is done with literally all the dirt still there. Infrastructure is pathetic, staff are always busy on phone (personal), chair is just for 2 people other than those lucky 2 rest all should be standing. No drinking water facility, I asked for water, they asked to wait, waited 30 mins, then went out n bought myself a bottle of water. I have another appointment tomorrow, I just hope the queaking sound is rectified. May God save people from these service centres.

My visit to the Royal Enfield showroom was nothing short of extraordinary. As soon as I entered, the classic and timeless charm of the Royal Enfield brand was evident in the showroom's design and ambiance. The entire staff was not just knowledgeable about the motorcycles but also deeply passionate about them. I was given a comprehensive tour of the different Royal Enfield models, each with its unique character and style. The staff patiently answered all my questions and provided insights into the various features and customization options available. What impressed me the most was their dedication to preserving the brand's heritage while embracing modern advancements. The showroom had a wide array of Royal Enfield accessories and riding gear, making it a one-stop destination for all things related to these iconic motorcycles. The purchasing process was smooth and hassle-free, and they offered financing options that catered to various budgets. In summary, the Royal Enfield showroom exudes a genuine appreciation for the art of motorcycling, and the passion of the staff is infectious. If you're a fan of classic motorcycles and want to experience the legacy of Royal Enfield, this showroom is the place to be.

Royal Enfield means Legendary. The service these people provides is top notch. When you go to buy your bike all you want is behaviour, where they deserve a 5/5. Bought my Scram411 on 12/8/22. Today Had my first servicing . I have zero doubts about their professionalism . Don't go by Size of the Showroom . The assistant, the Service staffs are fabulous!

GOOD

Nice behavior and awesome service.

Very good and kind people here on service

Very well behaved and helpfull

Very nice, and service also very good, very much satisfied