Royal Enfield Service Center - Company Service Center - Two Wheeler Repair Shop in Chennai - Chennai, India

Hello fellow riders !! Today I visited the Royal Enfield Service centre OMR, Chennai for getting the 2nd free service done for my bike Hunter 350. I clearly gave instructions to the person assigned for my service to not use pressure wash on the Oil Tank as i've got Matte PPF installed which is a bit expensive. I conveyed this message nearly 10 times before leaving the bike to them but they didn't even care, finally when i came to collect my bike in the evening then I could see a number of small bubbles trapped inside the PPF finish edges which would come only when pressure wash is being used. This really made me upset and at the same time disappointed at the Royal Enfield Service centre. Please don't just blindly trust them and feel rest assured that your requests would be considered. Huge Disappointment !!!

Totally disappointed I won't be doing service next time And regarding water wash which is very very bad I informed and they took second time for wash and still not satisfied the Main reason for the service is clutch hardness Pickup guy dint convey it to the mechanic and I also informed to the garage person to.change the clutch cable ..he s saying I dint inform him ...though I booked for pickup and drop on sat itself .they dint give back the vehicle on sat and them I went Sunday i only picked up.the vehicle .i was informed tat 12 pm tat my .vechicle is ready bt i took the vehicle by 2.30 pm ..same day pickup and drop i booked and gave the bike to pickup person @9 am. Bt at 3 pm only they are investigating about the complaints ..no proper execution and no delivery at planed timings Totally unsatisfied with this service . I won't recommend or suggest to anyone And also A screw in my back tyre .after service again i took back to another garage.

My Thunderbird 350 was in a very bad condition... I trusted Google reviews of bullet junctions and gave my bike to them for the service... They seriously made it awesome.. i am so impressed with their services and the price. Worth the price for service.

Very very worst service centre and bad experience Dropped my vehicle for general service by 23 Jun 2023 11.00 am Even after 45 minutes,they are not attending job card and I left the bike in service centre insisting the security to call me while attending my bike Even after 2hrs,there is no update on bike After many calls and follow up, they called and attended job card They strongly stick to deliver bike by next day and not ready to deliver in the same day after many requests After confirmation from delivery person,that everything is ok and bike is ready for delivery I came to service centre to pick my vehicle and still waited for an hour to see my vehicle. After a while,i spotted my back wheel with no air and it is punctured with big nails . First puncture of my vehicle Very very worst handling of vehicle

Disappointing Service Experience for RE Hunter 350 Today marked my 3rd free service for my RE Hunter 350, and unfortunately, the experience was far from satisfactory. After waiting for half an hour without a job card or any acknowledgment for dropping off my bike, I was informed about a server issue causing the delay. Frustrated by the lack of communication and concerned about the absence of a proper acknowledgment for leaving my bike for service, I decided to take my bike back without the service being performed. It's crucial to have a smooth and transparent process, and the absence of such acknowledgment raises concerns about accountability in case of any issues.

Royal Enfield is good bike for buying and driving. But when it comes to service pray to God that you find one good service place near your house. Worst experience in almost every service center. If you find a fault in you bike if you are lucky it will get fixed in 1 or 3 times you visiting service centre. Or else accept the fault and driver the bike for rest of your life. Visiting RE service centre is just waste of time. Some times they fix it rst of time they don't. I seriously don't know why that is. Telling this from my heart felt experience and going and coming back to service centre number of times. As for calling the number in Google good luck they won't most time respond Better call your service advisor

Please don't visit this service centre The mechanic are not well trained. I giving my accident bike. They are taking all charges but when I taking bike delivery i can't check properly beacuse of the service centre will be closed. But when I checked bike in my home there are many problems such as front wheel washer miss, drain hose miss, canister hose miss, scratchs, handle bar washer miss, routine wrong, also they change my exshust pipe there was a huge dent, many problems but when I complaint they taking my complaint but now it's 15days passed still now they are not taking action. Very Bad service by Royal Enfield.

Gave my vehicle on the 13th. Pathetic service center. Didn't even wash the bike properly. Haven't lubed all the parts. Had told them the battery side screw is tight, and need a fix for that. Also while approaching the service center for delivery, enquired whether that was done. Manikandaboopathi (my service advisor), told it was done. Came home and checked it, it's still tight. Recommended 1 yr back. Would not recommend to anyone now.