Rosewood Apartment Hotel - Pantnagar - Hotel in Rudrapur - Udam Singh Nagar, India

Rooms are in a pathetic condition. It very smelly. Having no view. You can see under garments hanging outside from your windows as it is in dense residential society. Food is tasteless, service is very poor. Very expensive......Hardly remember anything good to say about it. Staff is rude. BIG NO ...

I dont know if its my personal experience but given the price i paid for the rooms around 3500/- per day..the rooms were way sub par. I have been to much much better rooms with a 1000 bucks less. However with anyone having work in omaxe colony or nearby sidcul area..this is the premium one has to pay. Infact its hard for me to remember what was good in the rooms. Service was slow , food menu mostly tasteless with hefty price tag , fan knobs broken..door locks not working, no recreational facility inside hotel like a pool or gym..dull colored curtains..& so on. In all honesty i can't recommend it unless you have a purpose nearby omaxe.

No one there to take care. No Manager available. Senior Manger is useless, another is not aware for anything. I will ask my team not to visit Also the way of talking of the senior manager was very rude. Never visiting again.

Pathetic way of service and bad room conditions. Really an understaffed hotel and PATHETIC......that's what I can say

Rooms are not neatly maintained. Reception staff are so lazy,you can make out from their body language. Room service is very poor you ask for anything and you have to forget. Resturant menu is so poor and not tasty and the boys over there are not at at attentive not serving water not keeping glasses on the table to drink water Very bad experience

stay at rosewood apartment is very good. only one thing is not upto mark tht is food quality and quantity. I never eat such a bad food in my life. rest all staff either front desk, service staff, house keeping staff all are very nice.

My family and I had a wonderful experience at Rosewood Apartment Hotel. The rooms were well-appointed and comfortable, and the amenities were top-notch. We especially enjoyed the pool and fitness center. The staff went above and beyond to make sure we had a great stay.

The Rosewood Hotel, Rudrapur, looks quite good when you check-in. Rooms are very spacious, with adequate furniture, kitchenette and crockery etc. It is located inside a well guarded residential society. Location is very peaceful, calm and safe. The hotel has enough car parking space reserved for its customers. However, after check-in, we noticed that the Rooms are not well maintained. Many of its equipments and fittings were not working properly. We stayed in the first week of January. It was peak winter season. But, the provided heater and the electricity line in the room gave continuos problem to us. They changed the heater, but the replaced heater was also faulty. Many times, their MCB got tripped due to overload. We have to call the reception of hotel many many times about the faulty heater, tripping of electricity in our room etc. At one time, there was no electricity in our room for 3 hours. Our first complete day was wasted in this exercise of complaining many times and getting the replacements and getting our electricity connection working.. Our stay was of two days. Ultimately, they changed our room. But we found out that in this new room, now, room telephone was not working. The handle of bathing mug in the toilet was broken. We have to call reception again several times to get such small things getting replaced. We have to compromise the convenience of calling reception from Room telephone because it could not be made functional. The quality of toilets was not of good standard. Bathroom fittings are very out fashioned and of decades old design. It made it very difficult to use them.properly and conveniently. The taste and quality of Breakfast in the hotel was good. But, buffet had very limited menu in comparison to other hotels of similar standard else where. The overall staff behaviour was courteous.and they tried to hear our complaints very patiently and tried to rectify the problems with very limited resources at their disposal. Only the owners are responsible for all these problems.