Roots - Restaurant in Guwahati - Kamrup Metro, India

Nice cafe cum restro. Cozy place to have lunch or dinner or even evening snacks. Good lighting, gives a warm effect to the interiors. But tables and chairs were a bit too low, for all people, disregard the height. Even though I'm tall, yet those were too low for a normal person as well. Food was good, but costly, on a higher side. Staff was okay. Interiors were quite good. We went to the rooftop one as well. And it seemed to be a warm, cozy and a sunny place to sit and relax and unwind with friends and family. We ordered Overall a recommended place, but need to look at the pricing perspective.

Food quality is good and I love the ambience. But the service is extremely slow and they take forever to serve anything you order or to even inform you that the ordered item is not available! However I do like the fact that Roots is a 24/7 restaurant and therefore it is convenient to drop by for dinner after work

It is inside Shoolin Grand and food quality and service may be improved

Nice place to hangout with family and friends..ambience was good..food was tasty

I came here to celebrate my son's 18th birthday after making a booking a day in advance and asking for the menu they could cater to. However, upon arrival we were not attended to for a long time. And that was just the beginning of a horrible experience. Many dishes mentioned on their menu were unavailable and some became unavailable after orders were taken. When I complained about the same to the person who had made the dinner booking and expressed my apprehension about the quality of cake especially ordered for the occasion, he spoke in a rather sarcastic manner. He said if the cake wasn't up to the mark, we could skip it and not pay for the same and should enjoy the dinner instead. Is that an answer for spoiling a special celebration? The service was so delayed that our dinner, which was to get over before the cake-cutting at 12am, was finally wrapped up around 1.30 am. Greatly disappointed!

I have been a loyal late night consumer since years. Before i always had butter khicdi, infact it became a common place for my friend circle to have khicdi at night but since few months they always denies khicdi saying chef is not there, they dont know, blah blahh blahh!! Very disappointed!!

The newest entrant . And special mention about the cafe being opened for 24hours. Though it is called as a cafe bit this is basically a total fine dine. They have an amazing interior and a very pretty ambience. The food out there is amazing. The menu seems quite interesting. Desserts could be done better but the food was amazing.

Don't expect decent behaviour. Food is average ( i recommend india cuisine only ). By lookin at the price point they are not able to provide the service like other high-end cafes/restaurants/bars are providing.