Reliance Jewels - Gold Souk Mall - Featured Reviews (308)
The staff was ploite professional with good acumen to understand customer needs. They quickly understood our requirement. We selected one ornaments and went to other shop for looking similar but other shops couldn't understood our requirement properly. So we came back bought from here. Overall a very good experience
Went to buy a necklace from the gold souk mall store, exchanged old necklace weighing 24 gram approx, salesman checked the weight before melting but to my surprise the weight reduces to 19 grams, even the salesman was surprised. After rechecking found 5 grams of gold being missed by the karigar while melting! After enquiring he checked and to my amaze he could quickly find 5 grams gold inside! This has happened to me before also with same person but that time I got cheated with difference of around 3 grams after melting process but I didn't raise the issue then as I thought that there must be impurities but I could sense now that there is some issue with the melting process!! Jewellery exchanged was hallmarked! Their process of melting is not transparent and one needs to be extra cautious while exchanging their gold with them. I have never experienced such thing in Tanishq. Reliance being such big brand should look into this issue seriously! Their floor manager and other sales guy were helpful in the purchase though!
This is the worst experience ever!! The staff is so poorly behaved. We had ordered a ring for which they took a month to prepare. Once ring came they refused to share price details for remaining balance on call and stated they are 'busy'. They don't have the manners or the curtsey to talk to their existing customers. Had a big hassle placing the order in store as well. Got jewellery from Caratelane as well and the experience was amazing however unfortunately the complete opposite with them. Ronit from the store has no manner neither does any other staff. They showcase as if they are doing a favour placing the order. The staff is certainly not fit to work and handle customers. Worst jewellery shop ever and all the credit for this title goes to their staff and customer handling.
Good staff behavior
The collection variety can be better
Totally reliable and as per standard jewellery available. It's present at gold souk, gold souk also famous for jewelleries. Reliance jewels open till 8:30 pm and have sufficient parking space.
Good staff. Great collection. Worth it
Very good collections & wonderful light weight Jewelry for daily wear.. I purchased delight diamond sets for my wife birthday gift, she is so happy...
Lovely collections (49900) & very very cooperative manager & sales staffs...
Thanks Reliance jewels
Purchased a bracelet from reliance jewels and its got break within few months.visited reliance jewels and inspite of any repair they suggested us for exchange.
There is no customer service there..
They bluntly ask for exchange..
Who will bear the loss in that case .......the customer only...
And the manager who sits there ..Mr Rajiv Paudwal..
He was so rude..
He didnt bother to help in any case
Sits idle and just replied we cant do anything just exchange the product
Its so so beautiful , the BRACELET ! A big thanks to CaratLane team, especially that bubbly, beautiful girl, Urvashi. She made my day so special. She is so supportive and friendly, despite of handling lots of customers, she take care each n everyone
I recently had the pleasure of purchasing some stunning jewellery piecesfor my family members, and I must say, they have far exceeded our expectations. SamAsha's jewellery has come a long way, and the craftsmanship, design, and quality of the pieces
Very nice and courteous staff. Every client is well attended at each counter. Personal touch is there with all clients. Prices are better than other jewellers I. Market.
Found Rentjewels online while looking for jewelry set to complement my bridal outfit. Shop is easily contactable via WhatsApp and calls, responsive and delivered on time. Jewelry is top notch quality exactly as online picture depicts, also was clean
Loved this outlet of Caratlane. Great collection and the staff is super helpful to find out the perfect piece for any occasion. I had my interaction with Ruchi and she definitely helped me pick up the ideal jewellery pieces.
The ambience is actually
Incredible customer service! A variety of options for the price point you have in mind. Very courteous and patient staff. Hospitality during our visit was also incredible. Highly recommend to shop from here. You will go home satisfied
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The place is very calm and peaceful. Highly recommended for meditation.
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