Regenta Central City Vilas Palace - Resort hotel in Kakru, Ambala - Ambala, India

Stayed here for a night, I must say the hotel is quite outstanding in the way it's made architecturally and the service is impeccable too. We were staying here on business travel and even though there was an engagement ceremony during our stay, there was no compromise on the service quality. Also, big thanks to Mr. Mukesh and his team since I had forgotten some of my clothes in the room after check-out, and they were kind enough to collect it and handed it over later in the day. Will definitely come again!

They play loud music even at 2 AM in the night. Totally disturbing experience. Overall food is average. Also they won't serve you water on table unless you ask them twice. Staff is good but a bit naive. Food options are limited, average. Almost same food everyday. Sometimes they repeat. Dinner items are repeated in morning breakfast. Swiming pool is okish. Location is not great but its clean.

Property is newly built at a convenient location. Somehow the staff behaviour is not so courteous and service quality is sub optimal. AVOID in case you are used to better hospitality and service quality. Food quality is average.

Food quality is good, fast service and very spacious. Price is also normal not much high and much low... overall great experience

I recently attended an event at Regenta Central City Vilas Palace and had a mixed impression of my experience. The hotel offered a pleasing view, yet I found the conduct of the staff somewhat underwhelming. While a few members of the staff were helpful and courteous, others displayed disinterest in assisting guests or exhibited outright rudeness. This lackluster attitude made me feel less welcomed and dampened my overall enjoyment. Even the service staff demonstrated unsatisfactory behavior. In general, I would describe the hotel as decent, but the staff could benefit from improvement. Although the accommodations themselves were satisfactory, the demeanor of the staff fell short of expectations. If you seek a comfortable place to stay, this hotel may fulfill your requirements, but be mindful of the potential for subpar customer service.

I had attended a medical conference at this place. Had severe diarrhoea and vomiting after having the buffet on 3 Nov . Some doctors found hai in their snacks. pl u guys need to keep food hygiene

Most delayed services, staff behaviour is really downgraded, do not stay here if you are planning to stay more than a day, need to call atleast 2-3 times even for drinking water. Food quality is also just average.

On Chandigarh Delhi highway near ambala. Nice interiors and dish present in traditional style. We take Special amritsari thali which cost nearly 400. Meal is much more for one person. Food is tasty specially dal. One may rest here with family during journey. Washroom is upto mark and clean.