redBus - Bus ticket agency in Ahmedabad - Ahmadabad, India

I had booked a bus ticket from redbus today 8th November from Ahmedabad to Chotila bus name jay Ambe tours and travels but my ticket has been canceled by redbus or travel agency. I had a business meeting over there and I missed my appointment because my ticket got canceled, Now I have to face loss in my business and it's all because of your poor service. Now you tell me what I do to recover my loss because of your irresponsibility and poor customer service. I have been loyal to redbus and have always trusted your service but today I am very disappointed by your poor customer service and am very frustrated by lack of attention to my complaints. As a valued customer, I expect a higher level of service and attention to my concerns. I would appreciate it if you could address this matter and take appropriate measures to ensure that such incidents do not occur in the future.

I have recently travelled from Pune to Ahmedabad from neo bus . It was very bad experience with my 3 year old child . Bus came 2 hours late that we were not informed to pick up point we were standing on the road . There was no live tracking. I have paid the highest bus charges and I got this type of service. Red bus should not allow fake good information about the bus.

I am receiving many emails regarding booking of bus tickets. In the cited email there is option to unsubscribe it. Whenever I receive the email, I immediately I opt to unsubscribe me and not to send such e-mails in future. It is pained to mention that the inscribed email is returned by post office, due to non receipt of the email by recipient. I am unable to understand that a big bus booking tickets se vice provider like REDBUS is sending wrong email address and asking me to unsubscribe it on incorrect email box. In my view the services of RED BUS is unsatisfactory and needs transparency. Hope that the concerned management will take it in right perspect.

Worst Experience ; I shall never ever try booking . Money also deducted and booking also got cancelled. Contact number is not workable . God know whether they will refund the money.

The worst experience, the customer care is not at all helpful, they don't have any information regarding buses. Red bus sets the lowest standard of bus ticket booking experience. We almost missed our bus due to the red bus customer care even when we had booked the ticket with them.

WORST CUSTOMER CARE SERVICE BY REDBUS I had pathetic experience with Redbus and Redbus support team is not interested in resolving my case. Let me brief you all about this experience, I tired to book Mumbai to Ahmedabad bus on 09.06.19 morning. After putting OTP for final payment making process, Redbus app kept rotating circle of payment awaiting and after 10 minutes, I came across the message on the same page that payment failed, please try again. I again tried booking but unfortunately I couldn't get the same but as they remain reserved for sometime. I booked on another bus and the same thing repeated. Both times my account got debited. I called up their customer support team. They said that you have booked couple of times and both tickets are available for you. I requested them to cancel the last one booking. They said that it is not possible. You have to cancel the first booking and cancellation charges will be applicable for that. I was reimbursed with 50% amount (almost Rs. 1600) at that time. I complained them what about the rest 50% as I had booked the tickets second time because it was error in your app. They said we are taking your complain and our technical team will see it and refund 50% later. Today it is 01.07.19. I have been taking their follow up everyday and their staff is extremely rigid on refunding and even listening to customer's experience.

Such a pathetic experience with this Redbus and their travel..No live tracking ,No iconfirmation from driver. NOcustomer support Even though we booked front seats they forces us to go back seats as they have already allocated our seats to another with high price. During our entire journey Driver and his helpers keep on quarrelling themselves in filthy language eith high temp.. Can't have atleast one hour good sleep.Coming to punctuality,came 1.30 hours late and reached destination 4 hours late..Such a pathetic experience with them and also with Redbus as your call centre has automate options and doesn't gave me opportunity to raise my complaint about above matter to your representative..Bad Bus Bad Red bus

Never used this redbus app. I booked 20 seater tempo traveller bus. I paid partial amount. Redbus gave me 14 seats bus. And last movement redbus not provide me any other bus and cancelled by booking. No customer care support. I call it more tha 5 times waiting time period is more than 15 min and after that every executive said we will call u within 30 mins but no call did. I prefered never used this app and redbus.