Qubestay Airport Capsule Hotel And Hostel - Hotel in Mumbai - Mumbai Suburban, India

The location may be good but i was surprised with the professional service. The staff is friendly and helpful. The manager at the desk she is very very customer centric. She makes sure that everything is perfect for all guest. Rooms are decent, and at this price I would say it's the best hotel around this area. His guys surely know that good customer service will results in good business. I would also like to add that it's safe and decent place for family as well.

Indeed, a good place to stay, especially for those on a budget. I highly recommend it to anyone seeking top-notch hospitality, heartfelt thanks to Mr. Mohsin and the entire hotel staff for their assistance. The rooms are always super clean and well-maintained. The service provided is truly amazing. Thank you for making the stay for my guests truly remarkable.

Staff and reception people are very friendly & kind.. But that boy Shamsher's behavior is very rude. He talks rudely to every one. He also keeps troubling the boys who are working here.. Keeps shouting at boys without any reason.. I was not feeling well so I asked the staff to bring Khichdi from outside and He was scolding the boy by saying why did you bring food from outside? If someone is unwell.. And someone is helping him...so what is the problem in this?I don't know what type of hotel policy it is. Bad Experience..It has been 5 months since I stayed here. If you can't value old customers, what will you do with new ones?

The stay here was good. It is a very value for money hotel for solo travellers. Walkable distance from Sakinaka Metro Station. Washrooms are okay. Cafeteria is available and you can bring you own food also. Locker facilities are available in the Dorms. Staff are helpful.

Hello Qubestay, This is my second time staying here for a month and it was a peaceful and awesome stay. This is the only place comes into my mind if I'm coming down to Mumbai. The vibe here is good, the rooms are clean and the staffs are friendly and helpful. The staff at Qubestay are so nice that I felt like i was staying with a family. While staying here i made some good friends. This hotel is designed beautifully and it feels like you are in a ship. I loved the interiors here. I have some special mentions about the staff. Starting from reception - Lamiya mam is very professional and i would say she is perfect person for this job guest relationship service. She does her job very efficiently and smartly and handles all the guests in a nice way. She takes care of all the guest requirements up to date. She is also strict with the staff if work is not on time. I know Mohsin and Rihan from the reception also seems nice guys but didn't had much communication with them. Shamsher - you will always see him going around everywhere in the hotel and solving all the technical problems in the hotel. Shamsher is a smart and does his work very professionally. Irfan/Zubair/Irshad - all these three guys from qubestay are nice and hardworking. They keep the hotel/bathroom and passages very clean always mopping and brooming. Rizwan - He is the new guy here in the management and head manager. I just met him for a week now while writing this and have made a good friend. He is a super nice and friendly guy. Qubestay is beautiful in and out. Interiors, rooms and the staff. Its not only about the place but also about the people who are managing it which make this place more beautiful. Thank you everyone in Qubestay and see you again when i come back to India.

Food service is not up to the mark even though you have to pay separate charge for it. Owner behavior is rude. Rooms are having ants issue. Ants were roaming/crawling around the room also ants were there on bed sheets too. Washrooms are clean. Do not expect privacy as lots of people making noise in the night and you find difficult to have your peaceful sleep, and owner do not even bothered to keep them quite or let them know to maintained the silence. Pathetic experience. Do not just copy paste your response to the google reviews...try to actually improve your property.

Happy with the service provided by qubestay staff. Premises is neat and clean . Person attended in reception named Rehan was very polite and helpful.all Staff is good specially Irshad is nice guy and hard working to keep the place hygienic and clean.overall experience is nice.

Cons Loud sound of centralised AC. Electronic number lock for rooms which make it vulnerable so that others can open if they try. Canteen is not so hygenic. Pros Affordable and clean rooms.