Putuonuo Nursing Home - Hospital in Kohima - Kohima, India

I absolutely love the doctors at the hospital. They are highly skilled and provide one of the best services. However, the attitude of the receptionist and fellow colleagues at the counter needs serious intervention. They are cold, arrogant and not at all welcoming. The customers service needs to be improved. I have been visiting the hospital occasionally for the past 9 years, but the attitude of the staffs is a downer. I really hope this can be improved.

I have been with my wife to this hospital more than 7 times, because switching doctor in the middle of a treatment did not feel wise and my wife persisted we go here. We always, always had to wait for more than 3 hours! There was never a time where our appointments were met on time. The administration should really look into this matter, the whole point of taking a prior appointment is that we meet the doctor at the given time. I understand that there can be emergencies some days but every visit? I would not suggest you go here in case of an emergency.

TERRIBLE TERRIBLE CUSTOMER SERVICE!! PERIOD!! The facilities is ok for a modern hospital , however the staff appeared to be mostly inexperienced trainees. Words cannot express the terrible expirience I had at this hospital. I cannot forget the uneccesary trouble they let us go through despite of complying with their so called Hospital policies which they themselves are unable to uphold on their part. As a human being I would not recommend it to anyone. And to the hospital management staff , I recommend you Train your staff or in the least remove the uneccesary huge amount of manpower.Quality over quantity

I am really thankful to Dr.Keduovinuo. Honestly, I came with so many apprehensions, however, some questions in my mind were answered even before asking. She is courteous, humble and approachable and made everything simple that all my apprehensions were finely explained. After meeting her I was comforted and encouraged. My surgery was done successfully and I am back home and recovering. I am grateful to the team involved in the OT and also all the nurses for your help and taking good care of me. Keep up the good work and may God bless you all

Testimony from Linkhum's Father: Firstly, I would like to thank the entire team of Putuonuo Nursing Home. My son was born with a swelling in the forehead and right hand wrist anomaly. I was advises by a doctor to wait for about 4years because in some cases the lump disappears on its own. So, I waited for 4 years but it seemed like it was getting bigger so I went to Putuonuo Nursing Home to remove the lump. Thankfully I met Dr. Keduovinuo who was very kind and generous. I was also able to avail PMJAY card there, which helped me to cover all the expenses of my son's tumour surgery. The treatment was done successfully. I am thankful to everyone for looking after my son as their own. I would definitely suggest everyone to go to Putuonuo Nursing Home for treatment.

That 2 star are just for the doctors, I just came here to complain about staff and mainly the receptionist, the one older lady in receptionist looks very unhygiene, Very rude, very lazy, looking down at some people, some nurse staff has full atittude . I cancel My second visit to another hospital. Needs to be trained and act professional

Our family is very thankful to Putuonuo Nursing Home esply. Dr Keduovinuo for taking really good care of me from the moment I was admitted till the time of my discharge. The nurses were very courteous and extremely helpful. They were always there (24*7) checking out on my health condition, which I don't think any hospital in Kohima would give such selfless service. We couldn't imagine traveling outside of Nagaland for cancer treatment. She really helped me mentally to prepare myself for surgery and finally it was done successfully. I couldn't thank her enough for the consultation and for the successful surgery. Kudos to the nurses and Dr Keduo.

I highly recommend Putuonuo Nursing Home to all pregnant mothers. It's the best in Kohima. I just have a couple of sincere requests: 1. Please reduce the registration fee if the patient is coming after the first time. We were charged Rs. 300 every time we came for our monthly visit. Reducing by Rs. 200 or so will make us feel appreciated and also show that the hospital sympathises with their regular patients. 2. While waiting for the doctor, please please please give preferential treatment to pregnant mothers in their third trimester. It is a big struggle to wait for long hours with a heavy pregnancy. Other hospitals do that and I really wish Putuonuo Nursing Home would also do the same thing.