Prem Hotel Lodge & Restaurant - Lodge in Robertsganj - Sonbhadra, India

Very very poor quality and services. 1. We ordered veg biryani today. In which he had mixed parwal and bhindi. Whereas it is not added to biryani. When we told the hotel manager, he started arguing with us and showing arrogance. 2. When ordering a plate of salad, they gave only onion and chilli. Perhaps he don't know the meaning of salad and what things are in it. 3. Overall very bad food and behavior in this restaurant. Being a foodie, I and my family had a very bad experience.

Dont even think to book this hotel. Full of bad experiences. Hospitality is the worst part as one want this to be a basic thing to be good. Very small room size. They literally dont know the cleanliness. Food is also below average. There are some other options present in the town but just forget to book this one.

Worst food taste. Even Manager do not listen after complaining . Do not try food here. We left the food without eating and they do not care for the customers. This is the second time the same happened with me. Just a waste of money.

Food is good here and a pocket friendly and the ambience is also good .

Good food at reasonable prices. Though entrance is choky but inside restaurant is spacious . There are two TV screens. No tandoor , all tawa roti. The market is very crowdy so eating at this place is quite difficult. No way for four wheeler parking. Can opt this instead of some dhaba.

Your room service is very good. Is

Never stay at this Hotel. The managers are FRAUD, I booked this hotel online and my package included Double Bed, Free Wi-Fi, Free Breakfast but they didn't provide any of those things Plus the room they show in picture and the room they gave me were completely different and shitty

If there was zero star for the service, I would have given that too because the service here is worse than any dhaba. And if we talk about food, it was bad before, it is bad even today.