Popular Hyundai - Kozhikode - Hyundai dealer in Kozhikode - Kozhikode, India

I recently had my car serviced at Popular Hyundai, and I must commend the outstanding service provided by Mr. Vishnu, the service advisor. He went above and beyond to ensure a smooth and efficient experience. My car was in perfect condition after the service, and I appreciate the professionalism and expertise displayed by Mr. Vishnu. Kudos to him and the entire team at Popular Hyundai for their excellent service! Highly recommend.

I had an exceptional experience at the car service center. The staff was friendly, knowledgeable, and professional. They went above and beyond to address all my concerns and ensure that my car was in top-notch condition. The service was prompt, and they communicated every step of the way, keeping me informed about the progress. The facility was clean and well-organized, creating a comfortable environment for customers. Overall, I am extremely satisfied with the service I received and would highly recommend this car service center to others.

A Disappointing Experience at Popular Hyundai - Kozhikode ( meenchanda) I recently had an unfortunate experience at Popular Hyundai - Kozhikode, where I took my car for servicing due to a missing complaint. As a loyal customer, I expected a high level of service and expertise. However, my 3-day ordeal left me disappointed and questioning their competence. My first concern was the duration of my car's stay at the showroom. It took a full three working days for them to even attempt to diagnose the issue, which is quite excessive for a problem as seemingly straightforward as a missing complaint. During this time, there was little to no communication about the progress, leaving me in the dark about the status of my vehicle. What struck me as most concerning was the inability of the technicians at Popular Hyundai - Kozhikode to identify the root cause of the problem. Despite being specialists in car servicing, they were unable to pinpoint the issue. This raised questions about their diagnostic capabilities and expertise. I expected them to use their knowledge and tools effectively to resolve the problem promptly. Popular Hyundai - Kozhikode needs significant improvement in several areas. First, they must work on their diagnostic skills and efficiency to avoid unnecessarily long waiting times for customers. Clear, timely communication is essential, especially when a repair is taking longer than expected. Moreover, their customer service could be enhanced by providing alternate transportation options for customers whose vehicles are undergoing extended repairs. Additionally, a more transparent billing system could instill confidence in customers, ensuring they aren't overcharged for unresolved issues. In conclusion, my experience at Popular Hyundai - Kozhikode was far from satisfactory. A 3-day wait without any resolution to my car's missing issue was frustrating. I hope that my feedback, as well as that of other customers, serves as a wake-up call for Popular Hyundai - Kozhikode to improve their services. With more efficient diagnostics, better communication, and a customer-centric approach, they can regain trust and loyalty from customers like me. I encourage potential customers to carefully consider their options before choosing for car servicing,

Good service team popular hyundai calicut

We have Great experience From here..Whenever any small issues comes we call service section Staff shahana.Technicians are also good..technician named Nihal cleared the problem within few minutes and also done a full checking.Theyalways sort out the problem well.Also staffs are polite and friendly.Great place and service.Thankyou

Very good experience with this hyundai team. Keep it up

Good service I ever had. Very friendly staff behavior. Thanks popular hyundai calicut team

Good service. Keep it up popular hyundai calicut team