Piramal Vaikunth - Apartment complex in Thane - Thane, India

DO NOT BUY. Absolutely pathetic buying experience at Piramal Vaikunth. It is better to buy a house which will probably be one of the most expensive purchases you will make and one of the biggest life decisions of a person, from a builder which is more customer centric and professional. They are only professional when they need to take money from you but all of the professionalism disappears when it goes to helping the customer. We can argue about the product, but hypothetically even if this is the best product available in Thane (which it is not) it is still not acceptable to have such pathetic customer support for such an expensive product.

Beautiful place...looking forward to staying here in after possession of my house in Vraj

Trash! Do not go ahead with the purchase at Piramal Vaikunth even the sales agent tries to convince you saying this is the best product to invest / stay at. Trust me, the customer service is pathetic and the system is totally flawed. You will get harassed for basic customer support needs and the CRM won't honour the promises made along with the management team.

Good quality property. Delivery was good except that delivery got delayed due to COVID19. Good ambiance and good quality construction. Layout and lobbies are designed well.

Amazing property and excellent world class amenities. Finishing is perfect and feels like a 5 star hotel! Courteuos staff and responsibe team helps you through the joirney! In love with the complex!

It was a very nice grand experience and a warm welcome with Dhol and music at the entrance of the building .. Well explained and presented each and everything. We family had a great time and all the snacks juice cake cutting at the end was very well served and done . The over all experience with Piramal and team 5 stars excellent quality product delivered

I booked flat in 2017 in Piramal. While booking flat sales representatives were very prompt and once flat is booked, experience with CRM team is not at all good; "I care a damn attitude" is there. Relationship manager has never ever spoken to me. If I have any query, I try to call Piramal's landline number (as there is no direct number of relation manager) at times I get thru' (and someone else will pick and say your RM will reach out to you) and at times voice message says we will reach in next 24 hrs. however in both the case, nobody gets back as Piramal doesn't care about customer. Over email also multiple follow-ups needs to be done to get one thing for home loan. Basic thing to acknowledge our request over mail, seems to be irrelevant for CRM team. Also all your policies are very rigid and you are not ready to take any feedback/requirement from customer. I am really disappointed with overall experience of Piramal team and will never recommend anyone to buy flat here. Over all experience us big ZERO. if you have negative rating, i would go for that.

Quality of flats are not upto the mark Beware of sales team, they are a bunch of liars I researched for 10 developers in thane these guys are the only ones who give fake promises