Pearl Palace Heritage - Hotel in Jaipur - Jaipur, India

I loved this property. The staff were super friendly & attentive. The room was WOW, beautifully appointed, spacious and the bathroom magnificent. I appreciated the amenities like coffee filter & moisturizer, things you don't expect in this price bracket. Every turn and every corner was photo worthy, just stunning. The breakfast menu was wonderful, many choices and it was delicious and generous. They offer a shuttle to their restaurant The Peacock (I think it's called). I also enjoyed an amazing meal here. Highly recommend!

I loved this property. The staff were super friendly & attentive. The room was WOW, beautifully appointed, spacious and the bathroom magnificent. I appreciated the amenities like coffee filter & moisturizer, things you don't expect in this price bracket. Every turn and every corner was photo worthy, just stunning. The breakfast menu was wonderful, many choices and it was delicious and generous

Everything was perfect. Tip top. Staff was very helpful. Friendly and great PR. ROOM- the room was decorated with heritage style. Most importantly the room was superb clean. Bathroom was big. Room was big enough. Bed, pillow everything was comfortable. Value for money and reasonable price hotel. We enjoyed our stay here.

I just had the most amazing stay at Pearl Place Heritage Hotel. The hotel is absolutely stunning, with elegant architecture and luxurious furnishings. My room was spacious and comfortable, with everything I needed for a relaxing getaway. I highly recommend this hotel to anyone looking for a luxurious and unforgettable experience.

The hotel is nice, intricately decorated. However, service leaves much to be desired for such a nice place. A few points: 1) staff barely speaks English, which is hardly what you would expect in a hotel with international clients 2) called various times at different moments as our train was delayed, the phone was picked up and immediately hung up on me. 3) the hotel is in a gated area that closes after 10pm. No instructions are provided on how to get there. 4) breakfast is quite limited and only within certain timeslots, whatever is left available 5) the hotel misplaced half my laundry and was insistent that it was not the case. When I showed clear proof, they were unable to give me a clear answer. They only took me seriously when I demanded back my money and became obviously angry. They told me to wait 15 minutes, which I did (it was nearly 10pm). 30 minutes later, I rang reception, only to be told that laundry would not show up that day. Visibly upset, I said I would go to sleep, and they should have my laundry by the next day. Failed even at that: at midnight, the doorbell of my room rang, and there was my laundry. Evidently, the concept of resting hours was not understood. Overall, I would expect much better.

This is my first full five star review. God, the place was just something else. It was phenomenal and it was divine. The rooms were so cozy. The wooden work soothed me more than anything in this world. Service was great too but the restaurant, not so much. Its expensive but not worth the price and the ambience doesn't suffice. Overall great.

We booked this hotel excited to stay at a heritage hotel. Our experience was extremely disappointing. The hotel told us that they would send a driver to pick us up from the train station, upon arrival we could not find anyone and tried to contact the hotel with no luck. A random Tuk Tuk driver said he knew the hotel and so we decided to go after some time waiting. That was the first of many disappointments. The hotel itself is stunning, and we were pleased with the decor of our room. However, we quickly noticed there was no hot water. We contacted the front desk and they sent someone up. The worker only turned on the water and waited for it to get hot to no avail. After some back and forth, their only solution was to provide us with a bucket of hot water for the night. At the price of this hotel, we should NOT have to shower with a bucket. The next morning they assured they were going to put us in a different room so we agreed desperate for a hot shower. That evening, we entered into our much smaller and louder room (room next to kitchen with 2 windows right by the bed), but we were just excited for a hot shower. We then discovered that the wifi did not work in our room. We told them multiple times that our wifi did not work and they seemed to care less with no solution. Additionally, the second bed had a blood stain on the sheets. Overall it was a very frustrating stay that was not worth the money.

It was amazing. Loved the room and the interior. Both the room and the bathroom were very spacious and clean. The entire place is so beautiful. Rooms have different themes. Entry nook and corner of the place is insta-worthy. Would definitely recommend. Staff is very nice too.