Pavithram Resorts - Resort hotel in Devikulam - Idukki, India

Centrally located to all tourist places. Friendly staff, clean and spacious rooms. Have place for campfire and have beautiful tea estate view from back of the resort. Overall very happy with stay, highly recommend if your planing for a peaceful munnar experience..

I recently made a reservation for two rooms at this resort, and I must say that the cost was quite high, possibly due to the current season. However, the rooms themselves were satisfactory. Unfortunately, considering the price paid, I was not pleased with the level of service provided. It seems they view it as a trivial matter, but satisfying customers should be their utmost priority. I encountered several issues during my stay, such as problems with hot water and the TV. Furthermore, there were instances when the WiFi connection was unexpectedly turned off without any prior notification. To add to the frustration, there was no water in the bathroom for my morning shower. Despite multiple attempts to contact them via phone, my calls went unanswered. I even had to physically go out and make several calls before finally reaching them. These instances of poor service resulted in significant hours wasted. Overall, the experience was average at best. While the staff was friendly, there is definitely room for improvement in terms of service quality. If the resort finds it challenging to deliver the expected level of service at the current price point, they should consider lowering the rates or providing discounts. As customers, we need to feel that our money is well-spent, and that is crucial when it comes to recommending the resort to others. On a positive note, the resort's location and atmosphere were commendable. The surroundings were pleasant and highly recommended for those seeking a relaxing environment. Additionally, it's worth noting that breakfast or dinner is not included in the reservation. If guests wish to avail themselves of food services, an additional charge is imposed. It would have been more convenient if these meals were offered as part of the package, as it saves guests the hassle of finding alternative dining options outside the resort.

It's a cozy home stay. Great location and the hotel guide took us on a morning walk and was amazing..

Good for night stay... food were good enough. There is not much space to sit or spend time ... in room also not much spacious but neat and clean... the best thing they have small space on above on the hill for camp fire for 6 people sitting arrangements. And the staff is very friendly and helpful to arrange the thing you ask..

Bad experience.. No wifi, no tv,but food was good.

For proceeding to thekadyit's a good place and just after 30 minutes car ride nice view of tea garden with mist and waterfall.

Feels best when u visit

Good Service, Rooms are neat and clean, Superb Location