Passport Seva Kendra - Passport office in Silchar - Cachar, India

Very rude behaviour by the staff. Ask to do many unnecessary xerox from nearby shop. Also ask for appointment letter hardcopy which is not required appointment sms is sufficient as per passport seva portal . Very disappointing . They lack's soft communication skill.

Since Tarapur is written as the address, I went to Tarapur first. But don't go to Tarapur. Tell the auto/cab driver that the address is "capital" (that's how the locals call it). Once you reach capital, you can easily find the passport office. It is attached with the post office. Take the hard copy of the application form and the original/xerox of all the relevant documents. If you are a student in Silchar, staying away from home, if you are using hostel address, then take a valid document stating that you are staying in that particular hostel signed by the authority. The staff were also co-operative. Currently, waiting/sitting area is available too.

Experience wasn't that good but was a mix of ups and downs. First of all it cancelled three of my previous appointments for no reason and the gap between two consecutive appointments on the website is always about a month. This means you can't get any appointment in less than a month. Further more it was mentioned in the first point of the appointment letter that the hard copy of the appointment letter wasn't required to be produced and the text message that was sent to the registered number was only required. But they didn't even abide by it and rather I had to get it printed from a outside shop after searching that shop on the Google map. They even couldn't provide me a printer do that I could print it there only instead of roaming outside in the scorching heat. Moreover I wish I could gift the receptionist some politeness. But after I went inside for the second time after having my hard copy of the appointment, I realised I was too naive to judge the man at the first site. He was an interesting man and just a bit loud. But apart from that he was really a nice and kind man. Just then I thought my work for the day is over he told me to go up. I thought I has to just submit my xerox copies there. But again I was wrong. He asked me to go down and there that would do my facial photoshoot and also make my finger print immortal ( in short photo and finger print would be taken). But where? I lost track of the people who were in front of me in the line. After wasting around some minutes writing about my experience there I went inside a room and asked where is the next step and they asked me to submit my xerox copy of the documents there and waited for my turn to come. Then they called my name and I was called in. I sit on a chair in front of a camera, a nice camera behind me was a white sheet just like they have in photo studio. I set my hair with my pocket comb prepared a fake smile on my face and got the shot for my passport. Then I began with giving finger prints first with thumbs then with the remaining fingers of the left hand and lastly the leftover fingers. They handled me a copy of my form. I took it and went upstairs again. The officer type person signed it. And he told I was done. In few minutes I received my acknowledgement message in my registered email ID.

It is on trunk road, silchar. Good place and also good behavior of all staff.

Landmark - near cachar college Employees are slow . lack of professionalism They take whole day of yours .

Great facility at Silchar and this will bring loads of opportunities to the people of Barak Valley.

One of the most punctual govt. office ever visited . .The staffs are helpful and well behaved

This place is located at Silcher post office near G. C college, there is no waiting seat outside of seva Kendra, many of the people waiting for the go inside the office but untill batch no has come u should be waiting outside on standing up..... Authority should build some seat for sitting there...