Park Plaza Chennai OMR - Hotel in Thoraipakkam - Chennai, India

I wanted to take a moment to express my appreciation for the outstanding service for Babita. I'm a crew and because of my job i often visit park plaza. Her dedication, professionalism, and attention to detail were truly impressive. She always ensured that everything was taken care of efficiently and effectively. Her friendly demeanor and willingness to assist made the experience even more pleasant. Thank you for your exceptional service. Hope to meet you soon again in future.

Recently been here for 7 days as arranged by my company. They have a nice and well behaved staff and the customer service is top notch. The food served there is also delicious. My experience was really pleasant and would love to stay here again some time.

Dining services are good. Dinner is quite good. Swimming pool and gym facilities are good. Quite well maintained. But, rooms and furniture can be improved/renovated.

Really great place to stay on OMR. They have a great set of amenities and the place is just so well maintained. The entire staff is extremely hospitable and took great care of us for the 5 days that we were here. The in-house restaurant names Oasis has a great buffet spread for Breakfast, Lunch and Dinner. Specifically, Lakshmi, Santhya and Kartik were great hosts for us at the restaurant. The food as well is simple delicious, kudos to the Chef!! Would definitely recommend this for stay as well as food.

Not recommended Only one positive thing about Park Plaza is the breakfast they provide with a variety of dishes. Below are the major issues we faced during our stay. 1. Noisy cot 2. Less maintained toilets and bath towels. 3. Non-stop water from flush unit and no one came to check it even after 30 minutes of complaining to the front desk. 4. Bathroom mats were not given. 5. In one of the rooms we booked, shower was not working at all and they made it working after we checked-in. 6. Location is too far from City and hard to get Uber or Ola and no transport arrangements from hotel except for the Airport pickup and drop. 7. Rooms were not clean at all and one family couldn't sleep for the whole night because of the dust allergy! Even we requested to change the room in the initial check-in time itself and they denied it. 8. Complimentary water bottles and tea/coffee sachets were bot given on the checkout date.

Overall nice experience. Service and location is very good. Rooms are just ok. all old kind of furniture and rooms and electrical fittings are coming out. reading lamps and other lamps are just tilting to one end and they are very old.Nearby you have medical stores. as of departmental stores around. it's on the OMR . and location wise it is very good. The facade of the hotel is very huge snd i liked it. The buffet is good with variety of spreads . overall nice experience.

I donot know about before as it is a old hotel. I can tell that the now the hotel is not in right hands. There is nothing called taking care of guests. Horrible room and 0 cleanliness. Can someone believe that the housekeeping forgets to change the bedsheet after one guest is gone and also don't keep towels every until you tell them.

I had a wonderful stay at Hotel Park Plaza! The hospitality provided by the staff was exceptional, and I'd like to give a special shout-out to Lakshmi, Sandhya, Gayatri, Babina, Sitik, Prem, and Kartik. Their dedication and friendliness made my stay truly memorable. The rooms were comfortable, the food was delicious, and the overall experience was top-notch. I can't wait to visit again!