Palette - Periyar Resort - Resort hotel in Ernakulam, Kochi - Ernakulam, India

Location and resort is good. But the service is very bad. People who don't have any idea how to run a hotel sitting at the reception. Also you can see many locals coming to the bar, sharing the same car parking space etc. Not recommending to go with family if you are looking for a peaceful stay.

If you want to loose ur temper u can visit this place. We visited this place with family on 30 Dec 22 hoping to have a good family get together at scenic place. Though the location and maintenance is good entrance after parking is through a Bar. Later on the staff at the reception and their behavior was a complete shock to the entire family members. The staff was compelling to have a chicken Biriyani and on questioning the same they made us wait for more than 15 min without even clearing the used plates and waste from the table. On asking about the same the staff argued with us and told us to leave the place if you don't like their behaviour. It is completely disheartening to see an excellent scenic place being wasted by arrogant staff at reception. Seeing previous comments it is sure the management is sleeping or is completely inefficient to run the place. Unless their is a major change in management I advice all to refrain from going to this place unless u want to test your patience. I have a video n photos of entire event if the management is really interested to know more

Very neat and spacious facility. Well maintained. Friendly staff and commendable service. The location is very near to Bhoothankettu dam. Catchment area is filled with water which is a border of the lawn. The Hut on the lawn is enjoyable. It's not a hill station so the Kerala hot and humid climate need to be expected. Camp fire is not enjoyable unless it is brim of the winter season. Bar attached facility so kudiyans can enjoy that too. Restaurant is good and quality food, comparatively less expensive.

This resort is not servicing properly and they will not accept your online booking. The resort is working only for the attached bar.

VERY PATHETIC and WRETCHED!! We waved our money and left the unhygienic place within 2 hour. Pls check the photos I uploaded. I visited this place on 24 October 2022. Rooms are very dirty, with full of dust, bad musty odour and cobweb. They don't provide you any essential amenities for a 3 star hotel. No bath essential. When I asked for a bath essential they gave me a sachet of Lux soap. When I asked for coffee and refreshments sachet they gave us expired sachets of coffee and milk powder packets. The bed were full of dust. You will feel nauseous. When we complained to the receptionist they didn't even care about our complaint. Very unprofessional receptionists. Showed only aloofness.

Good place to hangout. However cleanliness is an issue. They can do better.

We went here for food only. Nice view of the water body. Excellent parking facility. Well maintained lawn for kids to play. But really disappointed with the food. I expected a lot more. The biriyani took more than 1 hour to serve. Taste was just average. Per plate costs 180 Rs.

Good bar resort in the side of river Periyar