Palette - Hotel Chennai La Palace - Hotel in Chennai - Chennai, India

Horrible experience. Last minute changes and the in-charge is soo rude with so much attitude he acts like we are staying for free in his hotel

Celebrated my daughter's first birthday in the events hall and was very happy with the service. I must say they had the best food in town for a hotel. Amazing taste and quality and all my friends and relatives had come back to me to say how amazing the food was. Really happy I chose this place for the event. PS: giving it a 4 star because of my experience with their interior decorator (they don't allow outside decorators, so no other choice other than to go for their recommendation) who was extremely arrogant while dealing with the entire party decoration process.

It's my first time at this hotel and it was booked by my clients as it's on a 10 minute drive from the factory. The hotel positioning is very convenient and there are multiple eateries and shops to explore nearby. The check-in procedure was quick and I was escorted very well to the room. The room was pretty okay for the price point. The room is clean however the face towels are never placed inside the bathroom and neither tissue box which is an important part of the amenity. The couch in the room is torn and I don't understand why it was never fixed (picture attached). The room wifi sucks which makes it very difficult to attain ZOOM calls (maybe I ain't their target clientele). Ordered food from room service on day 1. It was good. Me and my friend ordered a beer and ice bucket last night which took 35 minutes to be delivered (had to call 3 times to ensure delivery).

Very bad experience. I have booked online and stayed many times. so far but have never had an experience like this hotel. Dont look at the photos and book this hotel. This hotel does not even value online customers. They treat online customers like very low quality people's and give them that low quality rooms. Many people have posted a review like this before me, but I thought it would be wrong and I booked it. The purpose of this hotel is only to extort money. Washroom not clean Repair equipment was fitted. The 3 star hotel does not offer any of the amenities offered. There is a swimming pool no water and a little rain water was very dirty. Do not book after seeing the photo. I check out at 11a.m and many people check out at that time and they all shared with me the many bad experiences they had at this hotel. Room service staff only serve very politely. I can only give 4 stars for it. I can give 0 star for the hotel but I give 1 for not having that facility

Wonderful bar with acha complimentary dish.

I was attending a seminar meeting. The hall was good, clean and spacious. The meeting went on for 6-7 hours with an hour break in between for buffet lunch in Avatar restaurant in the same Hotel premises. Food was good. Nearby swimming pool was good for eyes. Only drawback was occasional problems with the supply to the projector which were duly attended by the hotel personnel. Did not stay in the hotel. Hence cannot comment about the rooms available.

Party hall taken for sunday and we had a wonderful experience. Food was so good. Biriyani is the one that we had liked the most with extreme fine style of cooking. Overall best experience. Thank you for the hospitality and looking forward to meet again.

First thing The Bar , Really it changed well the allowed limited seats and avoid unprofessional person The maintenance, service, managers and staff very friendly... Swimming pool is always cool and comfortable when ever I went... Snooker staff and the quality boards ... Party hall is amazing and the perfect gym Overall great complete hotel in Porur....