Palace on Ganges- Varanasi - Hotel in Varanasi - Varanasi, India

I want to express my gratitude for Pranchal Gupta fantastic work as a manager. He has truly made our stay exceptional. His attention to detail, excellence service and the way he handles everything with a smile have left a lasting impression. His leadership has created a warm and welcoming atmosphere in the hotel. We are fortunate to have experienced such outstanding hospitality under his management. The other staffs are also very good in terms of service and hospitality. He is a true asset to Palace on Ganges, and I look forward to returning for another memorable stay. Thank you

The hotel is one of them that is very closely located almost at the banks of River Ganga at Assi Ghat. It gives the vibes of heritage property, with well furnished rooms equipped with safe lockers, mini bar and in house roof top restaurant that overlooks the river. The big negative being lack of lifts and thus not recommended for people with impaired ability including senior citizens, there might be practical constraints of having lifts in such properties, so we need to bear with these. Also, accessibility of the property is impacted during the Aarti hours due to road closer by local admin. Be ready to walk few meters at those times. Though the staff is not bad, but hospitality could be better.

Today, we came to explore the ghat and felt like having something to eat. We climbed the stairs at the Palace on Ganges and reached the rooftop restaurant. It was wonderful. We're regretting why we didn't stay here instead of staying at the Taj. Here we met the General Manager, Mr. Tiwari. He explained about the property and also shared information about the 'Lost Hero of Varanasi.' I took Mr. Tiwari's number; we'll stay here on our next visit. The food is also amazing.

First of all, the property is really amazing. I came to Varanasi with my family, and we had rented 3 rooms. On the day we checked in, we were quite disappointed with the rooms. However, yesterday, we met GM Mr. Tiwari, and it didn't feel like he had only been here for a day. He has very good knowledge about Varanasi, and he listened to our problems seriously. He promised that we wouldn't face any issues in the future. He appears very professional. Thanks to Mr. Tiwari once again. The property will thrive under his guidance, and special thanks to the owner who built such a great property.

So apt location if u want to unleash the mesmerizing beauty of the ghats.The intriguing beauty of the hotel and support of the staff adds on to the joyful experience all together. the rooms,the food and the hospitality provided is too good. would love to visit again.

This hotel is located in the bank of river ganges. Interior is nice, but room service isn't upto that mark. More than that they're charging too much for food......rupeed 900+ for six omelette only. They have also charged for car parking. I will never recommend anyone. Overall experience is not good at all.

I stayed here for 3 nights and everything at the property is just top-notch. Hotel staff was polite and readily available to serve us better. The ambience of the hotel is wonderful and the rooms were well-lit. The food was amazing and served fresh. I really like the concept and theme of the overall hotel. River Ganges and assi ghat is at walkable distance and so is nearby market. Pranchal has been an excellent host and a great support during our entire stay. Ask him for quick tips to roam in and around the city, best go-to places, and areas to find activities of your interest. He is amazing, knowledgeable, and best host you could ever get in a city that is known for its spirituality and calmness. If you wish to catch a quick glimpse of ganga aarti repeatedly and want to stay away from hustle-bustle of the city, then Palace on Ganges is a must visit for you!

Had a wonderful stay at Palace On Ganges. Fantastic location, on the banks of Assi Ghat. Well decorated clean room and bathroom. Service with a smile. Great job by Pranchal, Aakash, Vikas and all other staff. Breakfast was good. We enjoyed our stay very much.