OYO Varsha Grand Residence - Hotel in Guntur - Guntur, India

I was in guntur for my police physical events and the room I've chosen was near to the bus stop as well as somewhat nearby to the physical events ground ( took 10min ) Talking about the room , it was fresh , clean and had a TV. The experience was good and would recommend others to choose this lodge for stay.

They will demand more money than booked money, because we had exam we ought to shut up, even we tried to reach oyo but still we gone for exam so we were unable to fight there, don't go there.

I have booked this just bcoz it was mentioned 'Car Parking Available' but when I reached there OMG, it is located in a very small street where you can't even park your 2wheeler. The guy at the reception was very very Rude, I wish I could slap him with my Skechers.

I am highly disappointed with the staff and services of this hotel and with the cleanliness.first I booked the hotel in oyo application and then the hotel representative told me we can't provide you this with the online price and I pay a higher price at the hotel and I request them for a early check up but the scenario completely changed when I left the hotel and they ask for a very higher amount and the staffs behaviours are horrible. The rooms are not well maintained and not even hygienic to stay. Smells coming out of the bed and bathrooms and lot of cockroaches all around the room and the bed sheet are dirty. Plz do not waste your money and visit the hotel ever there are lot of other good and cheap options available in Guntur.

Rooms are very dirty, full of cockroach, bathroom commod was also broken. Bedsheets there are holes due to the cigarette ash and when we asked to change the room,their staffs are told there are no other rooms available. Firstly when we checked in that time they were asking for an extra 300 money for entry purposes and told OYO also agree on this. When I started to speak with OYO customer care they agreed and denied 300 rupees. They spoke with the internal team with the local language, so I am not able to understand their language. OYO service is very good, but due to the poor quality and money minded person in the hotel, OYO is getting less business. Kindly take action and stop harassing the visitors who need peace and rest.

Rooms are not hygenic and bedsheets are dirty. They have not been cleaned neatly and taken extra money from me and saying that Oyo application is not working properly and its shows less amount. If u want to stay you have to pay extra money and they collected 1500 extra excluding the amount paid in Oyo app while booking. And i tried to contact customer care and after waiting for early 25 min they disconnected the call by not giving any response they put my call hold for 20 min. This is the worst type I have faced issue till now. From next time I won't recommend this app to any of my frds and coligues, no proper response from support team also. Not Even responding the calls and not even handelling the Oyo hotels properly. I recommend you to change your support team and rectify the issues ae early as possible

I booked a classic room for three nights in this hotel using the OYO app, and because it was my first booking via the app, I received a significant discount. I was satisfied with my booking and paid before going there. I went there late at night for personal reasons. When I entered and told him that I had reserved a room and had already paid. He at reception stated that "the money you paid online was not enough to offer you the room for three days" and required an additional 700 to access the room. I questioned him how you could demand more money when I had paid according to the booking plan in the OYO app and advised him to contact OYO Customer Service. He stated that he called OYO services earlier in order to have the client cease or pay extra money. In the middle of the night, he disrespectfully told me to call oyo services and cancel the appointment without any human courtesy. No one responded when I contacted services. I couldn't figure out what to do, and I had an exam the next day. I asked him why you were demanding more money from clients when you could have dealings with OYO administration for the money to keep your hotel running. He bluntly stated, "Go out and cancel the booking; we will not allow you for the money you paid according to OYO." He stated that if you cancel the reservation, nothing would happen to my hotel because many couples come to us on a regular basis. I feel betrayed, and I'm not sure where I should go and paid extra money. Despite the fact that I paid according to OYO rules and paid extra, even though he offered me the worst room, which is less comfortable. They said on the app that they provide amenities such as hot water, cleaning, and air conditioning, but I discovered none of these and they are not responsible for our stuff that were in the locked room. Even though i found some worms in the rest room. The receptionists were quite cruel and merciless to me, leaving me emotionally damaged. While I was checking out, the owner approached me and requested me to give 5 ratings, which I did. I do not recommend using the OYO app and, in particular, do not stay at the Varsha Grand in Guntur.

Worst experience I've ever had from Oyo rooms no proper room service...AC is not working.... bathroom is untidy..... bedsheets are untidy...