OYO Townhouse 1019 Galaxy Suites - Hotel in Hyderabad - Medchal Malkajgiri, India

One of the worst hotel experiences. Receptionist was rude and will ask extra money eventhough it was paid in app before hand. No room services, AC and geyser not working, no drinking water, won't clean room until you vacate. Not at all recommended for FAMILY.

If you are coming with your family I would suggest don't book this hotel. This hotel is for couples who are looking for rooms for 2hrs. Reception boy is very rude, he may ask you for extra money if you want to stay. You won't get any room service/toiletries. They won't change bed sheets and pillow cover until you vacate the room. They will not clean your room. Don't expect any water bottle/tea/coffee/snacks/breakfast.

My experience with this OYO was beyond terrible. After booking a room and arriving at the hotel, I was told that the property was fully booked and there was no room available for me. I was left stranded in a strange city at night, having to walk from hotel to hotel in search of accommodation. This level of mismanagement and inconvenience is inexcusable, and I would strongly advise against using this app for any future travel plans. I am utterly disappointed with OYO hotel booking app. Despite booking a hotel through a different listing this time, I encountered the exact same issue. Once again, I was told upon arrival that the hotel was fully booked, leaving me in a distressing situation of searching for a place to stay in an unfamiliar city. This app's consistent failure to secure accommodations is unacceptable, and I would strongly caution anyone against using it for their travel needs. I would definitely use legal way to punish them.

I had the worse experience, the hotel is literally a SCAM. I booked one room for my friends. Also paid the advance of Rs 266 while booking. When my aunt and I went to check the condition of the room, the owner lowered our morale at the reception by saying that the condition is according to the tariff and there are only 10 OYO rooms and remaing are private ones. When checked the condition it was decent according to the tariff. He kept encouraging us to check the private rooms with higher tariff, which we did just to compare, but didn't find much difference. When my friends arrived at the hotel they were denied the room by saying it is already alloted to someone else. I argued with the owner that how that can happen when we've already paid advance. He kept saying people are not getting room even after paying the full amount. We had to take the room with higher tariff for the night because it was quite late and my friends were already tired but then I got to know the next day that he alloted one of the OYO room itself but charged more. I've already had a very long talk with OYO executive, they've promised that the hotel will be charged with penalty. I don't even want to give 1 start but cannot post the review without it.

Worst Stay Ever...You are asked to pay extra money even though you have confirmed booking with payment already done. otherwise they won't give you room. If you argue with them they give worst reason but no use. secondly room is not cleaned properly, my room is getting cigarette smell. They can't even provide you water, when asked for water they said water is chargeable.

Very Bad behaviour of owner.. They don't accept online rates and very difficult to reach that area... Hotel board looks on the road but then you need to walk a kilometer to reach there by asking people..

Worst hotel experience of my life. The walls were so untidy. Even the receptionist was unpleasant to talk. Overall experience- unsatisfied

This is one of the worst hostel reception are bloody cheaters and fraud no 1 people they extra amounts on base of room for water also they charge extra money and keep in their pockets. Don't waste your time verifying this hotel.