OYO The Park View Inn - Hotel in Chennai - Chennai, India

So heads up! These people are running a SCAM!. They just bait you from online booking sites and apps to the their hotel with low prices and free breakfasts. Then deny it, Bluntly refuse such rates and facilities with harsh behaviour. They want people to come there and have no other means than paying more expensive rates. Hospitality is a big zero here. This place should be shut down by the tourism board. Absolutely bad place for stay. Steer clear of this property.

We booked the hotel through Oyo. They denied the check in and demanded Rs1000/- extra. After intervention of customer service Oyo they provided very ugly room. It is scam by the hotel. They bring customer through Oyo app and deny the checkin for earning more money. Same thing happened with one more lady customer also on that day. It is spoiling the name and fame of OYO. The hotel manager was very rude. Hotel room and bedsheet were very dirty and unhygenic.

Booked single room via Oyo and paid full amount in advance(Rs 674 after a discount for doing full.payment in advance).When I came for check in these so called reception people demanded extra money.Their argument was that the cost of room is 1000 and displayed price in Oyo was wrong/inadequate....I was so tired of travel that I paid the bloody rest of the money(Rs 326) and checked in. Rooms were also not fully cleaned/serviced. Not at all good experience.

OYO SCAM ALERT !!!!!! How can you call this 2 star hotel, Is it because of the two stars they might have put for the last Christmas hanging at their property. Worst experience ever!!!! Dirty unclean rooms. You will get all the diseases you name it if you stay here. Thanks for motivating me to put this review.

They were listed for 700 in Oyo. When I reached there they refused the amount and said that I have to pay 1000 instead, since I was tired I agreed and paid for 2 days. But that was huge mistake. The room was dirty and even flush was not working properly. Such a waste of money.

Very pathetic, dirty Rooms, dirty badsheet and bathroom, AC not working. Moreover the room was booked from OYO however they demanded extra money for providing rooms, i paid extra money however provided rooms and badsheets were dirty, dead AC. Further, no payment receipt provided by the hotel. Not recommended. Cancel the booking if already done otherwise don't recommend.

To explain clearly, these are the events that transpired: - Made a booking nearly one month back (11th July) for Oyo The Park view Inn, Vepery (Chennai) from 7th-10th Aug, for an AC room for 2 people via Make My Trip App. - Full advance payment of Rs2662 made - Called the hotel on 7th noon via the booking link provided to tell them that our bus was rescheduled and we would check in post 8pm, but that we were coming for sure so to keep our booking. The person at the other end assured us it was ready and asked us to come anytime. - When we reached the hotel (almost 9pm), the person at the reception (apparently the manager) struggled to find our booking and finally told us ALL AC ROOMS HAVE BEEN GIVEN AWAY TO GUESTS SO WE HAVE NO ROOM FOR YOU. - We tried to show him our booking ID etc multiple times but he was least bothered, not even to try and help. He eventually told us "I cannot do anything, call Oyo people or go find another room " - We finally got through to the Oyo helpline to resolve the issue, and when they asked us to get the manager on call to speak, he flatly refused saying "ask them to call on my number " - The Oyo representative on call tried to find us another booking , which was 9km away from the hotel we picked (the idea of having a booking in a particular area was that it was close to our workplace for 3 days and to keep travel time and distance to minimum) - We were told to simply resolve/escalate the matter on an email, but no solution was given at the time to the problem at hand. - We finally managed to walk around for 45mins at night with all luggage and find a place to stay, but at double the cost (not many options to find a place to stay at 10pm) Pathetic manager, horrible experience.

I booked room on OYO for Rs723 but The reception denied to give that room so I paid 1200Rs for AC room for Me and Mother. But Room had Drainage Smell. We asked Manager to Check it at 12 In night.. He asked us to stay until staff come. Staff person came at 1:15 in night so we had to stand at reception with family. Rude Manager didn't even changed our room. And didn't gave the payment Receipt. Even after paying full payment in advance, my mother and me were awake outside the room in night. I totally Advice to not book this hotel.. Better you pay same price at other hotel. Worst Place and Horrible Night my family spent there. If you don't have professional Manager please close the Hotel.