OYO Royal Palace Inn Near M2k Cinemas Rohini - Hotel in Delhi - West, India

It was the worst experience of my life. The rooms were in worst condition , cockroaches and mosquitoes were there. Washrooms were clogged...The lady who owns this place is very disrespectful and pathetic. On first she spoke very sweetly and politely but while we were checking out... She suddenly raised the price and started shouting on us. My friend was crying because of her as it was her engagement day and she was shouting and abusing her badly. We knocked on other people's room for support ... But a naked man opened the door and closed on our face. Avoid this place.

So, I booked this hotel for my father. I am not sure why this in premium list of Oyo. Really hated this place. They were not even ready to provide key for your booked room. After insisting on getting the key from reception ,they insisted to check out next day as it was already 11 pm. When we complained they simply called the lady owner who was enjoying in Thailand, who then told to vacate the room at 12 midnight. They simply told that they can not accommodate us even till morning. So rude and inhospitable.Don't know why they are in hospitality business. Because booking was from Oyo they transferred the hotels. Thank goodness we didn't book this hotel by ourselves. Waste of place.

Worst to Worst..... -ve Rating Hotel..........Guys Please Don't go there, The lady Owner is not having sense to talk with you and she even don't know how to talk with guest. She will going to disturb any time and she will be going to ask anything. She will treat you like you haven't paid money. Although you want to go there you may go there. She will ask you for early check out. She can harass you for anything. Worst experience with OYO and this Bulshitt hotel.

This is a hotel with Zero stars! The Lady care taker of this Hotel horrible, unkind and unpolite they don't know how to talk with person . bedsheet pellow cover all are dirty and she said this is what we have right now else you will leave this hotel. I am very disappointed and this was my worst experience in Delhi Hotel ROYAL PALACE INN. I highly recommend that you do not go to this hotel !

This place is a joke. Rooms are nice but the lady manager there is pathetic. I don't understand how people are giving 5 stars. Must be paid reviews. One of the worst Oyo I've ever been to.

The behaviour of counter lady was absolutely unprofessional! She should know how to speak with customer. We were offered room located on roof! There was no latch from inside. Will not try in future!

Very bad experience we have booked with oyo ( confirm booking) than there was a lady she refused to give room , and it's not a place to stay for anybody. Their must be all illegal activity going on. So don't stay there.

Service is too bad. They are giving towels. In towels there is hole. Everyday they are asking pay the room rent. And even washroom is to dirty. Even I can't give any star to this banquet