OYO Queens Casa - Hotel in Guwahati - Kamrup Metro, India

Lovely and comfortable stay very close to isbt! Owner is very friendly

101% food is very bad. Unexpected breakfast "bread and tea ". No options. I think all 5 start review are hotel staff review. Don't recommend / consider this. Hotel. Hard bead, room with cockroaches room service also not good.

Stayed during last week of December 2018. We were a group of 8 friends, and were accomodated in 3 rooms. Very neat rooms and comfortable stay. Polite staff, very good service. Food rates were moderate. Geysers were working properly at all times. Decent budget hotel.

Head manger was very rude, room service such as cleaning crew were not good and were rude as well. Food cost which were not mentioned in the menu such as bread and butter for that unreasonable cost were given to us while paying. I did not like the management at all. We had a very bad experience.

Oyo, can't stop praising you more.. Oyo not only make the life of travellers easy but also doing a great job for the hotel industry by bring in hotels of interior places into competitions who inspite of having great and imense potential was not able to survive because people didn't know about their existence.. Queen Casa is one such example. Its located just in the backyard of ISBT. Perfect blend of rooms. Safe for unmarried couples and married if booked via oyo. Perfect for family. Good parking facilities. Rooms are well furnished and well maintained. Room service is a place which can be improved. But we need to give them benefits of doubt because they are very new and with time expect them to improve. The receptionist are very humble and generous people. Although, didn't had the opportunity to taste the complimentary breakfast, expect that to be upto mark. If you are a coffee lover, do taste it once. I tasted it and trust me, it was awesome.. But then, taste of coffee depends on the person who is making it.. ############################# I visited the same place a year after. 2nd Oct 2019. Expectations were sky high. 3 star this time just for my loyalty towards Queen Casa. It's sad to see the quality of the room deteriorated to this. Should I complaint about the room.? Well Yes for it was too small a room for its price.. The owner may argue, the room is good for the Rs 1000 price. But here is the catch. When I booked the room via Oyo app, the price was 1500. I used referral code, plus oyo money, plus discount by Oyo. So by this standard I booked an Rs 1500 priced room and was given a very very congested. The coffee tasted same good. The room services were prompt. What touched heart was went we were about to check out and the boy managed breakfast for us.

Food was great with an overall good service. Stalls are friendly. Only drawback is that the hotel is bit far away from the main market in the outskirts of the Guwahati. Else everything is fine.

Loved the mattress, decent room, food was nice could be better.. Service was good with friendly & polite staff.. If there was a lift, it would be better. Very close to Tirupathi Balaji temple.

Worst rooms and room service. Breckfat will serve in room. Two bred sticks and coffe is the breakfast. No other options. Management and maintenance is very poor.