OYO New Mega Palace - Hotel in Patna - Patna, India

A nice place where you can stay with your family ,friends and gf/bf when you come to visit patna. Rooms are avilable around 1000-1500 rupees, even you can find lesser price when you book via oyo but here at the reception they want to take money so dont pay money on oyo app you better need to pay at hotel. You can get complementary breakfast. Also you can order lund and dinner here food is just okay type

Worst. Ac was not good enough to cool a small room. After complaining it we got response that there is 45 degree temperature outside. It's too hot. I have to change my room in middle.

Everything is perfect. Room was clean proper maintained. Staff members are very polite. Receptionist is also good. All you need to take care is not to pay the amount through app. Go and pay the money at their desk only.

Extremely bad hotel. Unhygienic. OYO is a big SCAM. They display wrong teriff and offer heavy discount. They had shown me room teriff as Rs. 4221, with 74% discount and finally gave me room Rs. 1163 INR. For my surprise when I reached hotel I was shocked to see that hotels standard teriff for the same room Rs. 1300 INR. Hotel ugly and OYO is fraudster.

charged me rs. 300 extra for using ac in the room. bathroom was very small and dirty. the food i ordered was overpriced and not good in taste. waiter asks for tip at the time of food delivery. during checkout the hotel manager ask your mobile for giving good reviews. that's why this hotel have 4.8 rating. not safe for couples. they look like black mailers. i don't recommend any new couple to visit here. my complaint was not listened by oyo. still i am trying to reach them with my issue.

Yes, the hotel is adequate for a stay, and the services are excellent; however, they request that customers read other reviews as well, because if they accept such a -rs booking, they will request an additional amount of 500 to 600 during check-in, indicating a flaw or failure. If they are unable to provide check-in at the booking price, why do they show such attractive prices to customers, forcing them to wait 4 hours for check-in, pay an additional fee, or find another property during midnight in an unknown city?My case was different. I arrived around 2:45 pm and called 5-6 times. After multiple cold responses, I received a call from Goibibo customer service around 5:40 pm (three hours later, but they say you'll get a solution in 45 minutes) and he asked for all details as well as my willingness to either pay the remaining amount or be shifted to another nearby available property at current rates, but my booking was done 3 days ago, so prices were on the higher side now, so I declined the shift.

They list on oyo app at low price. When you reach hotel they ask for more money or deny entry. They don't care about customer. Very rude staffs. Not well maintained. Water leakage. Bad experience. Worst part is they snatch mobile at check out for review and rating that's why their rating is high. Location is only good thing about it.

Worst experience ever in my life. When I reached at hotel after travelling for more than 30 hours by train. They hotel manager bluntly refused to give the room. He said is it possible to give a room for Rs 500/- in a metro town. He also said that we have already told OYO to remove us from the site and app but we are still there. It's there fault you talk to them. When I called customer care they said what they were taught. First sorry then complimentary room near by but after contacting to 3 hotels they were unable to arrange the room at last I was asked to cancel the booking. After canceling the booking I removed OYO app forever from my phone and advised each and every person associated with not to use OYO app and site ever in there in life otherwise they will also have to go through the hell which I went through.