OYO Near Salt Lake Sector 1 Near City Centre Salt Lake - Hotel in Kolkata - 24 Paraganas North, India

I think staff are very gentle and mannered. I had gone through previous reviews which said that staffs are not good.. But its not true.. If u behave they will also behave.room bathroom i will give 92-95%.buts yes try for 1 st floor rooms. Ground floor rooms are very nice but ,rooms are just around the reception desk. So u might feel uncomfortable.

I and two of my cousins from kerala reached there by midnight. They did not open the gate Then the uber driver talked with them and they opened the gate. When we entered the hotel People told us that the booking was only for 2 persons. We talked with OYO team and they started to make a marathon talk with this hotel team. I had booked for 3 persons for 1 room as the booking site showed me. OYO team also said this to them but they were on the same talk. After a long time's talk the OYO team arranged another hotel OYO 19290 Flagship. It was very good. Never go to 10140!

I booked a room a few days back via OYO and when I wanted to check in the reception guy denied my stay. The reason stated we are not being paid the full amount which is booked by us via OYO. The Reception Guy continuously asking for more Rs 300 as from OYO they are getting Rs 924 and asking me how OYO can give you booking at Rs 1028 when the floor price is set by the Hotel at Rs 1200. I booked the room at Rs 1028+coupons =Rs 1321. I had to call OYO helpline and waited for 45 minutes(already 14:30 pm, check-in time was 12:00 pm, I reached 2 hours late to check-in due to traffic) OYO opened a complaint and it is still open, I have an email copy of the same. In the end, I paid Rs 276 approx extra and checked in to the room. After giving us the stay the guy was asking "will you give us poor rating as this is Oyo's fault an not us and please do not pay Online". I answered him only one line - 'This is not the first time I have booked an OYO' I would request everybody NOT TO BOOK THIS HOTEL as they do not know business etiquette. If the hotel is doing business with an MNC they should have their policies corrected and this should not affect the customers. OYO hotels and business are very good only a few rotten, cheap mentality hotels ruin the name.

Good points - Rooms are large and spacious. Facilities are adequate. Staff is helpful. Place is visible from the road. Bad points - cockroaches can be seen crawling on the walls. bathroom fixtures are a bit wobbly.

Lovely place . Good staff. You can drink and smoke here. Staff will give you ashtray for that also if you want . If you want to have outside food order after 11.

Bunch of cheaters....still I'm thinking why I've opted this third class oyo10140 hotel ,guest house... pathetic ...they try to threaten the customer,doing cunning things to make money...they may put faulty Chinese sofa and if u just sit on that sofa it may slide down and fir complaining about such things they will put all the blame over u..and force u , threaten you to give them repairment charge which is more thn booking chrg of the room...they had chrged 1500 rs for sofa repairment from me ,moreover there was constantly signal issue in tv, ac was temperature fixed, ....food quality was good, ...but not recommended for couples and someone who is new in kolkata...

In the heart of Salt lake City, near to my office, decent spacious rooms for the low price, friendly staff. 1 star reduction for not so many options outside immediately and no in house restaurant.

Health faucet pipe was leaking, reception desk was empty (always), shower pipe was broken, etc. Paid Rs2.2k for all this. Only good thing about this hotel is the location.