OYO Hotel Tushar Residency - Hotel in Mathura - Mathura, India

You will have to ask for everything, staff closes AC via MCB as soon as you move out so once you are back you have to ask them to start it again

Worst experience no soap no towel provided..and room are so expensive.. without ac ...room booking time he said ac are working...but in the night ac not working their....for 2 rooms they charged 4000 rupees.....for one night...

Worst experience.. visited during Holi... didn't even provide shampoo and soap for 30-45 min even after calling on rs 3-4 times and when I came out after completing my bath he arrived with soap... worst service and over priced...they charged nearly 4500 for 2 days...but in Reality they didn't even deserve that someone pay more than 800.. unhygienic room.. no cleaning staff.

hotel net and clean hotel dinner break fast lunch all products best quality and low rate but room small only one room 3 person last

Not listed on OYO, kind of on a main road, 1-2 KM from a Janmabhoomi. Reception guy was helpful, over all service and rooms could have been better. Plus point is they have dedicated parking and different room sizes available.

It's a little overpriced considering the way they have maintained their rooms. The pillow cover was torn, bed sheet was torn which is not expected in any accommodation however cheap or costly. AC was clearly not maintained, in my room shower was not working and also the bathroom was not properly cleaned. The thermos was broken in which they served the tea. It all adds up to a poor overall experience.

Its the worst hotel i have horrific experience with these guys. The hotel is not on main road and its inside a rough Gali with lots of litter around. The hotel itself is quite poor. I had made online reservation with them and paid full amount while booking. I got confirmation email as well as call. When i reached there they refused to provide me a room as they are all booked at higher price!! There was no manager whom i can talk and the guys at reception refused to give me any contact number. They was not able to provide me any alternate accommodation. Finally I asked for full refund and they told me to get the refund from Booking site as they assumed it was done from makemytrip, cleartrip or any other third party site but to their surprise the booking was done from their own site ! On asking with refund they were ready to manhandle, as i was with my family so i left the hotel and log the complaint on their site but its still 10 days and i have got no refund. I somehow got the other hotel with the help of auto driver which was quite better and cheap. Never never go there even if they are charging 600 Rs for their shity rooms.

We were stayed here inside a simple hall which was on ground floor. The hall was enough for 10 peoples. They give us so many blankets and mattresses. The room service was good and the price of the hall was 3000Rs first the receptionist told us 5000Rs and after that he agreed for 3000Rs.