OYO Hotel Kapoor Residency - Hotel in Amritsar - Amritsar, India

Don't Book this hotel Don't Book this hotel. So many Bedbugs (khttml) on the bet. My back,legs and neck so much heart. Manager is very rude to behave. They charge for AC room but every 10 min they switched off and said electricity problem but all the rooms working fine because they give for couple for short time. TV isn't working. Bathroom was stinky.

It was a delightful experience indeed. We got a hearty, warm welcome as we entered the hotel. The owner and reception staff are really cordial. The rooms are well furnished. One of the first things that I usually check out at the hotels are bathrooms since a hotel bathroom can be an oasis or an eyesore but to my delight, washrooms here are well-lit and clean. The staff is really dedicated and helpful. I would highly recommend this hotel to friends and families for vacays and for business/official trips. Had a fabulous experience. Felt like home. Wonderful hotel. Totally value for money!!

If the zero rating option was available I will definitely choose that as no cleanliness, no soap, no towel, I can say nothing, kindly talk to them if you have an emergency to live here.

Worst experience... although the pre paid booking was performed by me before a day of stay, but nobody aware on the hotel counter about booking. When they came to know by my lots of efforts, then they changed the room type. After the discussion of one hour they agree to upgrade the room as per my booking. One more thing... I booked it through agoda but afterwards I came to know that OYO was responsible for booking. That was shocking because I paid to agoda. In short I will never recommend it. I suggest "Never pay before for it".

Nothing is there to like.Hotel Manager & Specially Owner both are highly greedy person. I reached there with my family in late night and they already cancelled my booking nd sold my room other at much higher rates. Highly unprofessional and lier peoples. They valued only for money not guest. Suggest not to stay in that hotel.

I am so happy with my stay at the hotel. The room was clean, comfortable, and well-appointed with all the amenities that I needed. The food was pretty good. The price was very reasonable and the location is great, near the bus stop and there was free wi-fi as well.

I wanted to rate ZERO but unfortunately it was not available. Room wasn't cleaned in ages.Bed was full of hair, god knows whose. Bedsheets were torn. AC doesn't have a remote. Staff unresponsive. Not one chair or table in the room. No sense of customer service.

reception area was good, staff very cooperative, near to railway phatak at shivala road, room and bathroom compact/small, don't add brfast with single or double saver room as it will not be given in the hotel, wifi working