OYO Hotel Diamond Near Chhatrapati Shivaji International Airport - Hotel in Mumbai - Mumbai Suburban, India

Worst Hotel stay experience of my life, i would never recommend family to visit this hotel. its an embarrassment in the name of hotel. they gave you a rat hole in 3,000 rupees and promise you the Breakfast buffet but the next day offer you only 1 item only once from the 5 item Menu. Its very depressing stay, i want to forget this horrifying experience asap.

If you book through oyo or agoda they'll deny check-in or charge extra to their convenience. It happened to me twice. Students traveling for visa Don't ever book to this hotel.

Very Good hotel with all facilities in good location and service also too good

Worst experience with oyo. Paid the whole advance through oyo but on arrival hotel manager denied the entry. He mentioned that they won't accept prepaid bookings from oyo. Spent 2-3 hours on call with oyo but still they didn't provide any solution. Ended up paying again a lot more money to book a room in this hotel. Raised the tickets and escalated it but still Oyo didn't took any strict action towards this. Further, the hotel people were quite un-cooperative, arrogant and rude even after paying the whole amount upfront.

My experience with hotel Diamond was very good. Specially the staff name RAMZAN, he is so polite. The service is also good. It was a happy stay.

Booked through Agoda and paid the entire amount during booking. When I reached hotel, they said they have not received the payment and also added that even if the payment goes through, they don't have rooms. After more than an hour on call with Agoda customer care, hotel receptionist hinted me that they are ready to give me a room but not at the price booked of 1300 instead for 2000. If you are not ready to give room at quoted price then why do you even quote that price? Since it was already after 6 pm and I was tired from my travel, I ended up taking the room at 2000 inr. They are simply exploiting people by making them book at low price and then cancelling it saying overbooked and when people are left with no option, increase the amount. Room was also not good with bad smell. Never would recommend this place.

Booked online. Came in hotel and they said no online booking allowed. Trying to get my money back for the last 3 hours. I hope I will do it. Agoda app support is useless in chat and calls. Here are 6 people stuck as me. Just calling everywhere and trying to get a refund. Don't book online in this hotel. You will have the same pain

It was very near to the American embassy,so people like to stay for a day or two. It is a money saving option.Even though outward appearance and the locality is worst but when it comes to rooms it is good. Note .Try to book directly than any other third party websites. For 2 people they will charge around 1500/- to 1600.