OYO Hotel Aura Palace Deluxe Pahaganj - Hotel in New Delhi, Delhi - Central, India

My recent stay at this hotel was an absolute nightmare. I can confidently say that it was the worst hotel experience I've ever had. The bed sheets and pillow covers were filthy, clearly not changed from the previous guest. To add to the misery, the washroom was in terrible shape - the tap and toilet flush were both non-functional. The wardrobe in the room was completely broken. To top it off, there was no room service provided by the hotel. I strongly advise against staying here.

1. Lots of Bedbug 2. Pillows are not good 3. Cockroach moving 4. Earthworm Moving 5. Very bad smell came from rooms 6. Toilets Condition is very poor. Worst Hotel. Very Bad Place, I recommed not even think to book this hotel.. Some Point are Mention Above is True. I gave 5star rating because you read this one and take decision wisely.

I have booked hotel just for 2,3 hours through oyo app. OYO App navigated me wrong direction and I've tried calling hotel multiple times and they're arrogant and disrespectful. Room condition was so worst, bugs, insects, lizards are present. **Property manager asked my mobile and said me that he will take screenshot of booking Id but he opened my OYO app and gave fake ratings. Manager is asking for extra money even though i completed my payment on app. I would like to suggest everyone not to choose such hotels who don't treat guests properly, We are not staying there for free we pay and still get such service this is worst.

They made me checkin and then said the booking is not confirmed.. Pay. When i already paid through oyo. Really bad staff. Were trying to scam.

This hotel was horribly damaged, rooms were not clean, AC conditioning was damaged cupboards were broken, it was like I paid to stay on footpath that has 4 walls and and a roof with lost garbage disposal around you. This place didn't even deserve 1 star. It would give it negative 5.

Full of Cockroaches, bedbugs and bad odor rooms. Hotel staffs(1 or 2) for service were really good, there a receptionist who will ask you your phone (either on check-in or check out) to show your OYO booking, and he will hide it and he gives review of their own hotel in OYO app, I was lucky enough to see that i snatched my phone from him when I felt a little suspicious. And there is another person in reception, he scolds you if you have paid your money in advance to OYO. and they scold OYO company by saying that its betraying them. But when the last checkout day comes he will be so polite so that you will not give bad review. And they provide worst rooms if you go through OYO and if you go directly they will ask extra money and if you reach before time they will ask some extra money so that you can stay before Check in time. I don't know what policy OYO has made but they any how take some money as GST. Be alert on these things everytime when you are entering these kind of Hotel. OYO should have an invigilation everytime to know how these Hotels are going. and NO TV NO GEISURE are available. As there is no option for giving rating below ZER0, i am bound to give 1*.

Booked room in advanced through OYO but denied check in , receptionist asking for more money than Oyo booking and also said that have to wait 2 hrs to get room as no room is empty. Never visit this hotel there are hotels all over the area in Paharganj try booking on the spot after checking the rooms before paying otherwise would regret.

I booked online and when i visited they charged extra, The room which they called their best was disgusting. Leaking bathrooms, they turned off the AC for hours even after repeated requests to turn it on they didn't. Overall poor experience