OYO Home 78170 Modern Stay Premnagar - Hotel in Dehradun, Kolhupani - Dehradun, India

Bunch of idiots. The staff was very rude and arrogant. They will keep disturbing you for money. They claim that the property is owned by the High Central Govt official of Dehradun but don't act like the property is owned by a public servant. Starting from checkin to checkout they kept disturbing us. They have 2 properties adjacent to each other . I booked through OYO and they gave me the other property even though i booked the other one. They made us wash the towel before checkout just to make sure that the stain on towel will go away or they wanted 100 rs for dry cleaning. I won't suggest this hotel even to my worst enemy. If you are planning to visit Dehradun and this is the last property i would suggest you to make changes to your plan as all they want is money. The staff is greedy for pennies. They'll disturb you even for 10rs. Don't book room on this property. They claim to have so much facility but don't even have basic needs like wifi, clean floors, etc.DO NOT BOOK THIS HOTEL OR STAYING AREA

Room view is amazing its good for workation and you can visit here if you want peace and room out of city . All facilities are beyond 1 km area and this place is quiet peaceful and super comfortable , top view in evening and morning is worthful

I have the worst customer experience ever with the OYO. I have booked a room and within a hour I have to cancel my booking due to some issues. Therefore I have requested them for refund. But they refused for refund and deduct the whole amount.

Bad Behaviour of Staff And This Hotel Prefers Making Money Over Human Lives. So this incident happened with me and the response we get was ; "hum 10 baje bad gate nahi kholte no check in after 10pm" as if it wasn't much of a big deal and we were hyping it up. They took it so casually as if nothing has happened and we have paid it in full. We have traveled from jaipur to dehradun and reached at 11pm in night and ahead straight to our homestay oyo 78170 modern stay at prem nagar which was booked by goibibo. We asked to open the gates but the hotel owner denied the check in saying saying we don't allow any check in after 10 pm (although that wasn't mentioned anywhere in the booking voucher) after making 1000 calls requesting the owner to make us in just because it was already 12 and there was a night lockdown in dehradun and we have no place to stay.The owner afterwards switch off his phone and we are on road at midnight we called and complained to goibibo to make immediate action which they took none. After everything we do we reached the police station nearby in prem nagar and complained about the hotel stay and after listening the whole coverage, two of the police man come with us they were shouting like hell to open the gates as the main gate was locked afterwards they jump on the other side of the main gate and knock the gate like public was outside to witness the whole scene and after a discussion of almost hours they allow us to get in at almost 3 at night. We couldn't sleep the very whole night as we were scared. None of the senior staffs or the manager bothered to check if their guests were fine instead told us to not make it a scene. Staff behavior was too bad he was even arguing in front of policeman.Staff should be educated.. This kind of misbehavior not good for hotel business and also for the image of nation. Please don't choose any properties like modern stay as well as elite stay as your stay. Choose wisely. And also do not choose the portal goibibo because they don't have any solution after bookings and paying full amount. Prefer the other portal.

You will get a nice room but with no hospitality and room service at all. I had issue in the washroom and told them the very first day, they resolved it on the 3rd day of stay. Kitchen was also unclean. Flies and ants all around. Poor service. And I received one fraud call from oyo asking for leftover amount of 3000 but when I told this to the hotel management ,they directly refused to help. I left the hotel a little early and forgot to collect my ID. When my friend asked for our IDs ,they lied saying they don't have it. Plus there are no conveyance available easily. Such a hateful experience.

It was not so good experience. There were Stains on blanket, dirty bed sheet and pillow. Small room. No facility. I won't refer it to anyone.

Pathetic experience ... bad location, improper approach road, poor service.. smelly rooms and dysfunctional bathrooms...

Value for money and staff was very good. Gopal and Mezhar