OYO Highway Residency - Hotel in Faridabad - Gurugram, India

The owner demanded extra money, and it was a very disappointing experience. I live in Delhi, but due to some office work, I had to stay in Faridabad for the day, so I booked an Oyo hotel. I was alone. Upon reaching the hotel, I discovered that it was actually a house. I rang the doorbell, and a man in an undershirt and shorts, who looked like he hadn't bathed in a month, answered the door. He inquired about where I had booked and how much I paid. I informed him that I had booked through Oyo and told him the booking cost. He replied that they couldn't offer a room at that price. I pleaded with him, explaining that I had a meeting in half an hour and requested to enter while I sorted it out with Oyo. After a 10-minute discussion at the gate, he reluctantly allowed me to enter. To my dismay, the place was in terrible condition. It reeked, there was dust everywhere, and the floors and walls were filthy. The curtains appeared unwashed for who knows how long. It was the worst experience of my life. I contacted Oyo, and after a half-hour of discussion, they refunded my money. To make matters worse, Oyo claimed they had received the wrong price for that listing and asked me to pay an additional amount. It left me wondering why Oyo is still in business.

I booked room for 12th April 2023. Terrible experience. Do not book this hotel online, ever. The hotel owner refused to let me check in, claiming that the price I had paid was too low. I was left alone and had to wander around. I was even in tears, and the person demanded an additional 500 rupees. I strongly advise against booking this property, whether online or offline. Additionally, the property was very dirty, and the person in charge appeared untrustworthy and had a strong odor.

its totally scam.Thry demand extra 500 for per night.....dont trap

I booked the room for my wife. The owner asked for extra money and very dirty property so never book this property.

Overall experience not good. I have pre paid booking from Oyo but receptionist said next time if you book in advance then I won't give room, we don't get benefit on online booking and he took 200 rupees more than me and then let me enter.

The place was most unhygienic and the staff is the worst staff I have ever seen. The staff people were smoking beedis at the reception. There was no proper check in or check out protocol. And after checking out the guys over the reception will insist to take your phone and give 5 star rating by their own.

Bad behaviour not good service roodly taking room smelling room under bear botal not clean very very very very bad Oyo rooms ,next time I am not book Oyo because your contractor very bad man and roodly taking i hate Oyo rooms thank you

After paid booking on oyo app for 643rs they asked for 300 more on reception which i don't think decent behaviour with paid customer. As i have already booked with 643 rs so they can't ask for more at the destination because if they are offering at low it means we have to pay low any change after that is called cheating