OYO Flagship Welcome Inn - Hotel in Lucknow - Lucknow, India

Worst Experience ever First of All They charge extra Money from me as he told on call the room Rent is 1200 but when i reach He CHARGE 1690 from me and behavior was too rudely! Owner Should take some actions against Receptionist! A while ago when i was visit there that time everything was good but Last time he did his worst!!!! If You Are a owner Kindly Reply with that.. Else.. As a LOCAL GUIDE I will Never Recommend Anyone to visit there

Rooms are small. Linen is not so clean. Sofa at entrance is broken. The way to hotel is filled with muck. Rats can be seen on the ceiling.Curtains on windows could not be rolled down. No heater available in winter season. Overall not worth staying.

The receptionist at the night shift was impolite and after a long squabble I was able to claim for a clean bed sheet as an alternative of uncleaned blanket. Besides, there is no provision of parking, and the room alloted to me wasn't well furnished and had strong smell whenever I entered and that to properly ventilate the room before I could adjust. But, I would say the price was economical and the location is walking distance from railway station as plus point.

Worst experience.. Behaviour of staff on reseption is like a goon, they cheat on room rent took extra money in advance then at the time of checkout didn't return remaining money..

I had a comfort stay there and i would recommend this hotel to everyone.. Best part is ...this hotel is nearest to Charbagh lko railway station and metro station....and public transport is also easily available ... Moreover the property manager and staff is capable enough to cater to the needs of their guests.... Thankyou.

Room was good but not the bathroom & staff service And the staff took 20rs for a bottle of water which was already open so please deny if they give you a water bottle or anything

How can you expect a good review when you have charged Rs. 999 at the time of checked-in, instead of OYO app showed amount Rs. 926. Also you gave the reason for this is that there are some problems between you guys and OYO. Nobody will appreciate that. If you want review should be changed, then send the hard copy of bill charged Rs. 999 on my email so that I can claim refund of extra amount i.e. Rs. 73 at OYO.

Booking confirmed by oyo with full payment of 856 rs at 11.10PM on 12/10/2019 with booking id NLXS0937 for the dates of 12/10/2019 to 13/10/2019. When i reached hotel at 2AM on 13/10/2019, hotel reception denied checkin with reason that all rooms are full and also said that online payment is not acceptable. when i reached to oyo for incident, they just refer me refund. at the crucial time of 2 am in the morning with my family, i feel helpless and had to roam 3 hours for hotel. After the incident i saw the google reviews of near by hotel booked with oyo had same problem i.e. room is not available and online payment not acceptable. So i want a strict action against oyo and hotel chain linked it with. already raised complaint to consumer forum.