OYO Flagship The Rest - Guest house in Kolkata - 24 Paraganas North, India

The hotel is a scam. First of all they didn't honor the prices on the app. Second the hotels is disasters. It is located in 1st floor no elevator so traveling with luggage is a nightmare. The hotel pretend not to speak Hindi our English. Very distrust room no AC. Don't waste your time. All app for booking this hotel should not recommend because it will affect their services.

Very Very Dissapointed. I booked an AC room with advanced payment. But when we reached there they refused us AC room. Plus the room size, Standard, and the cleaniless is very very poor. The staff there are not cooperative. Plus the staffs move around bare bodied with only shorts on that makes it uncomfortable for women. Not a descent place to stop at with you wife, family, or relatives. Worst place i have ever stoped at.

Unprofessional, Liars , No room service, Charges extra money for nothing !! if u deny to give they asks to cancel the bookings !! In one word this hotel don't have any class!!! very bad experience !!!!! Don't book this hotel !!!!

Firstly we booked hotel Jagannath (300 m from this hotel) and paid in advance), but when we reached there they denied check in saying that we won't give rooms in this amount ( asking) for more money). After that we talked to oyo and it provided me nearby oyo hotel the rest. He also asking for more money but after a few conversation he agreed and provided us a room like dharamshala and its toilet is like public toilet (sulabh sauchalaya), very unhygienic. Rooms are like, when any truck passes, shakes like earthquake. Very bad experience. Could have given minus stars but there is no other option than one star.

Dirtiest and smelliest place on planet earth. Very bad and rude behavior. Owner is ill behaved and a total cheat. Worst hotel in all of India. Experience of hell on earth in one night. Blanket is so dirty looks like it was used to clean the road and toilet is a gas chamber. It is my earnest request to OYO to please stop hosting such a hell on earth on its booking platform.

The rooms are quite small, I booked an AC room, though I didn't get one. The whole hotel is unhygienic. Rooms are like dustbin, garbages r every where. Even I found previous guest's unfinished food on the window space. Pathetic service. Washroom is dirty, lack of light even the pump got damaged in the next morning. No proper check out facility. The hotel needs serious improvement.

worst experience ever, booked ac room but they gave non ac room. dirty rooms, pillow, bathroom everything was dirty. oyo services going very poor, i faced many problems with oyo room last time in delhi, one refund still pending. i promise myself not to book rooms through oyo.

I should give them the rating in negative numbers. Worst hotel I had ever experienced in my life. They have tied up with oyo and they are playing a strategy. Customer who book through oyo and come to check in hotel that time hotel manager will say hotel is not available. So obviously you will call oyo customer care and complaint. But that won't help. At the end oyo will say sorry sir we understand but there is no room available in this hotel. They will offer you the refund. And you will agree for refund because you don't have any choice left. Once you cancel the booking then these hotel manager will tell we have rooms you can book offline. This kind of problem you will face if you come to this hotel. I saw the room which is in very poor condition. Generally oyo rooms maintain a standard of there theme but here it's like some third grade guest house. I will repeat don't ever go to this hotel. You will get problems and a bad experience.