OYO Flagship Maple The Residence Near RDB Cinemas - Hotel in Kolkata - 24 Paraganas North, India

The rooms were okay... Not too luxurious not too bad either. It was hygienic and AC Fans in working condition. Only problem during check in was, they said they have a gate timing of 10PM and the guests are expected to return back to the rooms by 10PM. This felt like a restriction imposed in hostels. But the staff were cooperative when we retured around 11 PM.

Each time when I book rooms from Oyo I have to pay some extra charges in check-in time. This is not fair each time I don't have the time to contact Oyo customer service. I don't know why Oyo show us a cheap price in app and in check-in time we have to pay more . In this booking I have to pay rs.800 instead of rs 526. The property owner told me if I don't give the extra ammount then I have to find another hotel. This is very bad experience and each time this happens. Lst time when I book a room I have to pay 400 extra and I informed it to Oyo customer service. They to me that they will give me the extra ammount refund but after 6 months I don't get the refund. If you can not give a room in this price then don't show the ammount each time this is not possible to pay extra.

It was a very bad experience to stay in this room. First of all I have to pay extra 300 in time of check-in and this is a comment issue in Oyo they show cheap price in their app and in time o check in we have to pay some extra ammount. The rooms are very bad to staying. Rooms are very small . The hotel owner do not thik about the cleaning of the rooms. So I have to checkout from the hotel after 3 hours. This is a ridiculous experience with this Oyo. I have faced same issue before and I informed Oyo customer service and they told me to give the extra ammount as a refund but after 6 months I did not get 1 rs as a refund

On oyo app everything's looks fine but when you reach the hotel they will ask you to pay double price that is shown on oyo app. Taking about room: 1. Sheets were stinky and have stains. 2. Hell lot of mosquitoes in Room that u can't sleep at all. Also after not getting sleep for the first night I canceled the booking for 2nd day then the person on reception calls me and talked very rudely. Big brother's advice : If you are going to be tricked at reception for paying double price consider going to a legitimate hotel as they will charge u the same and provide value for money. Instead of oyo use goibibo as they are better than these fraud oyo guys.

I've stayed at a lot of hotels in my life, but this one is the best! The staff was so friendly and caring. The room was spacious with a large bathroom that had everything you need for your morning routine. I loved the location because it's near all the best restaurants and bars downtown. I would definitely recommend this hotel for everyone

Nice one for staying with your family and friends. It's very nearby to the main road and we can easily get public transport services from here. Also the rooms and service is satisfactory.

had there been zero star, i wouldn't have given that also. i was asked for extra money despite having paid the full amount on oyo app. they refused to give receipt of the same. the bedsheet and pillow covers were dirty and old. no complimentary breakfast was provided as claimed. ac was also not working properly. the worst experience ever. on check out day, the door was locked and no one opened for which i was late for my train. i will never go to this place again. i suggest you also don't book your room in this hotel.

My stay was overall pleasant. I had no problems and the staff was helpful. The hotel rooms were fine and the location is good, close to many malls and restaurants. However the bed was not comfortable for me at all. . The facilities were good,