OYO Flagship Hotel Lotus Park - Lodge in Kalaburagi - Kalaburagi, India

One of the worst hotel considering customer satisfaction. They don't consider online booking and blames it on the online agency for this mess. After my decision for cancellation and possible fear of blacklisted they accomodated me to their other property. While checking out the manager of other property demands offline payment which was never communicated at the time of check-in with the excuse that the booking was in different hotel so the payment remains cancelled. Mostly this is the modus operandi of such hotels to earn extra income.

We had book 4 rooms from 17 to 20 th of this month. I had never seen such poor service in hotel industry. 1) They won't have car parking space they are asking in mid night to remove car for other car remove . 2) They don't know the meaning of house keeping after repeating request no one to attend customers request Amazing. 3) no room service. 4) manager are making fun of our suggestions. I won't like to spend one night on foot path rather than such useless Hotel.

Service is not satisfactory. I have faced water problem early in the morning, when I suppose to go on urgent basis.

Worst; ITS HELL .The customer support is rude and use bad words . Even requesting for early check-in and early check-out they don't have courtesy to tell properly they don't have room for early check-in but use bad words. NO CANCELLATION POLICY... PLEASE DON'T CONSIDER THIS HOTEL

At 12am they ask us to vacate to another room because they've some doctor guests over, when we ourselves are one. No basic facilities provided. Money minded managers. Wouldn't suggest to anyone !

Though this is my first visit to Kalburgi or Gulbarga, I'm glad the company chose this hotel for me. Most people don't appreciate how wonderful it is to be pleasantly recieved at 4am! And, I had left my wallet, cards etc at home in a hurry. The youngster at the counter Md Imtiaz was extremely helpful. He gave me a nice room and asked me not to worry. He was awake and smiling too! Full Mark's for service! The room is airy, AC, clean bathrooms, bed linen etc. And yes the location is superb and central. I can walk to the railway station and the PDA College. I completely agree with their catch phrase of luxury and comfort.

The rooms are spacious and clean.... Overall a good place for family stay...

i really appreciate that management kept hotel premises very neat and clean