OYO Flagship Hotel Lake View - Hotel in Nagpur - Nagpur, India

Receptionist named PRAFUL CHARDE is the only PATHETIC & PROBLEMATIC person in this hotel, the staffs over here is okish. - The UNprofessional, RUDE and the BAD behaviour of that guy PRAFUL is intolerable. - We went there 3-4 times, everytime he magnitize your positive energy by his disrespectful words and rude conversation. (We went there 3-4 times because its near Airport and also its feasible) - Being an etiquette person, we only concern for the service and that's all but at the initial stage of CHECK IN he suddenly changes the rates from 1200 to 1400 or 1600 according to his mood. - I countered once on rates, when i was with my fiance, he suddenly strikes his bold eye n said NAHI HAI ROOM KHALI, 2 GHANTA LAGENGA, It was humiliating for us then i said you want 1600 take it (reason i countered - because when i went to that hotel in room no 305 charged 1200 by some other guy he was good in dealing, suddenly after a month Praful asked 1600 for the SAME room 305 so i simply said n nothing else) - The bad reviews over here is just the complaints of the receptionist wrongdoing, foul behaviour and what not the bad behaviours adjectives of that Praful. - One more incident i recalled from my friend of friend, said that he (praful) talked with his girlfriend inappropriately saying (tumko itna bhi nahi samjta sign krna hai krke) my question is that, is she a regular hotelling person ? - The real owner of HOTEL should look into this matter and complaints of customers (#realowner because he thinks he is the owner n charges people bluntly) - My dear friends think before you go over there or get ready to record his behaviour for criminal action.

This is review after the stay I had! Think twice before booking the hotel. The worst service and ignoring staff you could ever have in a hotel. Charging a good amount of money and providing with no good service. 1. Receptionist was rude and was very arrogant. 2. Ac was not working after booking for a ac room, after complaining that AC is not working they told they are coming in a minute but they never showed up. 3. You will see blood stains on the bedsheet and they also don't change the bedsheet and pillow cover after other guest checkout. 4. You will find many bedbugs in the room which bite you in the night on bed and will cause you a skin irritation and infection. 5. The restaurant is worst, you will not get any which you order and also you will have to pay for the things that you order from the restaurant but which never came to your room! Last thing last, THINK TWICE BEFORE YOU GO HERE!!

Service is not good there ,staff is rude But room is nice and value for money

Unpleasant stay due to bad behaviour of receptionist and owners of the hotel. We booked a room through OYO at 990 Rs/- day. When we arrived there hotel receptionist refused to give room at the rate given by OYO and they said they will give room at 1400/- per day otherwise there's no room available. It felt being cheated. Then we talked to OYO helpline, they asked to pay the amount charged by the hotel and they will refund the extra amount charged by the hotel after showing the receipt. Restaurant service boy was decent. There is a big loot game going on. Please please be aware of such things.

Rate is not competative, and staff behaviour is also not good. If you are stay for the meeting over there than please don't choose this hotel because neither guest is allowed in room nor there is conference room. You have to do meeting at reception only or outside the hotel. Very bad experience

The bed was extremely comfortable. The room was spacious and clean. The vintage aesthetics were awesome. And last one I request to the owner please make shade for parking..

Nice place to stay rooms is preety clean and good service provided by the staff. Staffs are very polite and helping nature. No doubt it really deserves more than 5 star. Don't doubt guys go for it u will never regret.

If u book with OYO Coupons.. The basic pay is 1200 but if u book by coupon it will b half of it.. But they will not accept that..! Please don't waste your couple here