OYO Flagship Apan Guest House Near Acropolis Mall - Hotel in Kolkata - Kolkata, India

Third Class Hotel and Hotel Stuff. Very dirty room, atmosphere and bathroom.. I recommend not to choose this hotel to stay... They demand extra charge for AC and breakfast, while AC and breakfast included while booking via OYO App.

The only problem i ended up facing here was they were extremely noisy at night. They were literally breaking things at night. I stayed with my mom and it was kinda scary . Rest the room was good for the price .

We booked through OYO which was 730/- even though we paid in advance though OYO including ac,tv, wifi and many other included facilities. While checking in at 12:30pm, he made us aware that he can cancel the booking if he wishes as it is online booking and refused to accept that we already paid through OYO. He rudely mentioned that we must pay there then only he can give us room otherwise we must see other hotel. We called OYO customer care and they kept us on hold again and again and we were standing there for more than an hour. Not to mention we had child who was already tired and crying still the father son duo kept repeating rubbish that they will give us room only on payment to them and that too 1200/- and ac charges will be separate of 500/-. It is so inside area that we were forced to take the room and OYO online payment made earlier is not refunded till now. I request all those especially who are traveling with family, please please don't fall for OYO and donot consider this hotel. You will feel guilty once you go through the entire fraud process of OYO and and this rubbish guest house. The room was pathetic, dirty bedsheet and pillow covers, blanket cover had stains. Even after complain, they didn't listen. It was a nightmare experience. The father son duo seating there are running fraud and taking forced money from family and all those who are coming for peaceful travel. This hotel is a total waste of money and peace.

The one star is for the location it's in main city of Kolkata but others are worst than I would think. The worst restaurant with worst room service and for women and children it's not a safe place. The staffs drink daily at night so too much worst room service and their manners were worst than expected pls don't go there otherwise they will loot you

Very polite behavior from the staff. The only issue is there they don't provide free water. You gotta purchase the water!

Room service is nice staff behaviour is good location is good enough wonder full experience in this hotel.

They took booking from make my trip. But when I reached there, they told no room is available. Then I had to find room in night with very high charge. Avoid this place, Mukundapur. Lodge owners at this place has a fraud circle. They offer low price online. And when people reach this remote location they don't give room and nearby lodge owner charges very high price. Tried people (by journey), or in night(transport communication poor) people can't go to other places.

Horrible place. I am staying here with a child and finding strands of hair here and there, on bed, on floor left by the previous guest probably.